FCP Project(s) Opening Very Slowly with Beach Balling

Apple Final Cut Pro Legacy

FCP Project(s) Opening Very Slowly with Beach Balling

Posted by Keith Koby on March 8, 2011 at 11:23 pm

Hi all,

We’ve got a particular user account on a machine where projects are opening very slowly… We’ve lost patience with opening it after 10 minutes or so while it is hung at 10%.

We’ve trashed fcp prefs on the account. The user (network user account) logged in on another station and can open the project without issue. So the issue is local…

We’ve also logged in as the admin on the computer where he is experiencing the problem. We opened the project as the 501 user and had the same issue at first. So we trashed prefs on the admin account and then uninstalled AJA drivers and then updated to 8.1.2 and then the project opened fine on the Admin account.

After that, we assumed that the network user’s account would probably be heeled as well. We logged back in, trashed prefs on fcp, opened fcp and made fresh prefs… Then we opened the project again and we got the same results!

Since we were able to get the admin account to work after re-installing/upgrading AJA LHe drivers, is there perhaps an AJA pref local to the network user account that needs trashed as well?

Sorry, I wasn’t sure if I should put this in the AJA or FCP forum…

Thanks
Keith

FCP 7.0.3
10.5.8
AJA LHe
MacPro Xsan etc

Keith Koby
Head of Post-Production Engineering
iNDEMAND NETWORKS
Howard TV!/MOJO/Movies On Demand/iNDEMAND Pay-Per-View

Keith Koby replied 15 years, 1 month ago 2 Members · 3 Replies
3 Replies

Rafael Amador
March 9, 2011 at 12:56 pm

Hi Keith,
With all the info that you give about your system, footage, setting, etc, is necessary more than imagination to try to figure out what’s going on.
rafael

http://www.nagavideo.com
Keith Koby
March 9, 2011 at 4:03 pm

Yeah… Well the rest is all standard 1080i 29.97 ProRes etc. It’s all projects on this system, not just the one. And all user accounts, although I was temporarily able to fix the issue on the admin account, it came back.

It has to be system or hardware related. We’ve pulled the cpu and put it in time out on the workbench. Removing san connections to see if it is a connectivity issue etc.

We’ll figure it out.

Thanks,
Keith

Keith Koby
Sr. Director Post-Production Engineering
iNDEMAND NETWORKS
Howard TV!/MOJO/Movies On Demand/iNDEMAND Pay-Per-View
Keith Koby
March 17, 2011 at 6:39 pm

This ended up being a hardware problem. The graphics card was dying.

Keith Koby
Sr. Director Post-Production Engineering
iNDEMAND NETWORKS
Howard TV!/MOJO/Movies On Demand/iNDEMAND Pay-Per-View

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