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  • FCP crash and lost autosave vault

    Posted by Jordan Woods on January 4, 2007 at 6:02 pm

    I have now seen this twice where somebody is working, saving regularly, FCP crashes and they go to retrieve an autosave only to find that the vault is empty and their last saves are also gone. They search for anything modified as of that previous day or even earlier that day, and nothing shows up in the search (no modified files dated that day, or any of that name.) With the first client I pegged him as being a “newby” and that he was working incorrectly resulting in his lost files, but now hearing it from another source and that being a very competent editor makes me think this problem is more wide spread. I don’t believe his project is recoverable, but can I help him to not have this problem again? Thanks,

    Jordan

    Jerry Hofmann replied 19 years, 4 months ago 3 Members · 4 Replies
  • 4 Replies
  • Jerry Hofmann

    January 4, 2007 at 7:38 pm

    Check the autosave vault settings in the User prefs and the scratch disk settings… make sure they are correct. Then if it persists, trash the preferences for FCP. If that doesn’t wake up the autosaves, post back…

    Jerry

    Apple Certified Trainer

    Author: “Jerry Hofmann on Final Cut Pro 4” Click here

    Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D

  • Jordan Woods

    January 4, 2007 at 8:51 pm

    yea, see that’s the problem, the issue isn’t in FCP, outside that world the files no longer exist. I don’t see how trashing the prefs will bring back files that can no longer be found on the drive. Maybe I’m just not seeing the whole picture here, have you seen corrupt preference files cause the autosaves and the saved files to disappear off the hard drive? Thanks,

    Jordan

  • Little Knoll

    January 4, 2007 at 9:12 pm

    Perhaps it is not a FCP issue, but a MAC issue. I have had the very same thing happen in Photoshop/Illustrator. I was unable to retrieve anything of the project I had been working on on the morning of the deadline. The folders were just GONE!

    Kimberly

  • Jerry Hofmann

    January 6, 2007 at 2:28 am

    No I don’t think that trashing prefs will retrieve autosaves. However, it may well turn the feature back on. That’s what I thought you wanted to do.

    If you’ve lost files (I’ve never seen this happen to me BTW other than from user error) I’d suspect some sort of Mac problem rather than an FCP problem. You can recover files possibly with Data Rescue II if you think the OS just trashed files that were there before.

    Jerry

    Apple Certified Trainer

    Author: “Jerry Hofmann on Final Cut Pro 4” Click here

    Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D

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