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fcp 7 crashing on launch! Tried everything!
Help anyone! I’m at wits end now. Yesterday had FCP crash problems and did everything; repair permissions, trash prefs., re-installed FCP studio 3 and finally trashed some corrupted fonts. Yesterday it seemed as if the fonts were the problem and I was back up and running happily away. But FCP is crashing again amd I’m stumped. FCP maintenace utility is telling me it might be a memory issue. These are the crash log entries. Any help please, I’ve just officially gotten desperate!
0 com.apple.CoreFoundation 0x903ef548 __exceptionFinalize + 152
1 libSystem.B.dylib 0x94dc8013 _pthread_tsd_cleanup + 163
2 libSystem.B.dylib 0x94dc7bb5 _pthread_exit + 98
3 libSystem.B.dylib 0x94dc5012 thread_start + 34Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP51.007E.B05
SMC Version (system): 1.33f8
Sudden Motion Sensor:
State: EnabledSystem Version: Mac OS X 10.5.8 (9L30)
Kernel Version: Darwin 9.8.0Graphics/Displays:
NVIDIA GeForce 9600M GT:
Chipset Model: NVIDIA GeForce 9600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3437
gMux Version: 1.7.3
Displays:
Color LCD:
Resolution: 1440 x 900
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Built-In: Yes
Display Connector:
Status: No Display ConnectedNVIDIA GeForce 9400M:
Chipset Model: NVIDIA GeForce 9400M
Type: Display
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3437
gMux Version: 1.7.3
Displays:
Display Connector:
Status: No Display Connected
Display Connector:
Status: No Display ConnectedMemory:
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 2 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353637334448312D4346382020BANK 0/DIMM1:
Size: 2 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353637334448312D4346382020Thanks very much!
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18 Replies
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Are you getting error messages or does it just snap closed on you?
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It just quits without showing any fcp specific error message. Jsut the generic OSX crash box
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Have you tried fixing permissions with the Apple Disk Utility?
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los AngelesPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, Indie Film & Documentary, and Film History & Appreciations forums.
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Yes. Tried with Apple Disk Utility and with Disk Warrior. Just tried setting up a new user account too per Larry Jordan’s suggestion; still no go.
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This would only give you a way to test if it is a memory issue.
Install the OS on a new clean drive. Update. Install FCP/S if you do it without media it doesn’t take too long. Update. Test FCP. If it runs okay install and drivers for video card that you use with FCP.
Realize this is a plan but it gives you a clean starting place that you can build from.
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I guess my assumption would be that if this is a memory issue, that I’d be having all sorts of problems with the computer and other software in general. As far as I can tell it seems to be FCP specific.
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Try getting offline, disconnecting all superfluous connections (including ethernet) to your computer and then starting up. Could be you’re sharing a license with someone and FCP is shutting you out because it’s a single user license.
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That’s not it I have a new upgrade version of FCP Studio and I’m the only one with a license. But I tried disconnecting anyway and still no luck.
FCP seems to crash while it’s attempting to RT profile. I’ve tried it on an attached project and media drive as well as setup a dummy test directly to my internal drive, so I think it is safe to say that it is not a drive issue.
Really not liking how I can’t fix this but appreciate all the help from you folks. Please keep it coming…
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Something strange is happening and it seems to be related to my second monitor display. When I edit from my office I have a 2nd display attached and FCP works just fine. When I take my laptop to a client and try and run FCP on just the laptop single display I have all these crashes. FCP ran perfectly fine before I had the 2nd display, but I believe something is happening that is causing it to crash when I take the laptop on the road and use in single display mode after having been used in dual display mode. Could this be the problem somehow? Has this ever happened to anyone else?
All I can say is is it works with 2nd monitor setup and crashes when I go laptop only. Maybe it solves the problem but not the dilemma.
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Trying to find a problem in the end is normally harder and more time consuming. My recommendation is to start with a clean HD and OS.
If not, than a complete uninstall/reinstall of FCP, then a complete uninstall/reinstall of all of FCS apps. I use an app called FCS Remover for stuff like this. THere are a bunch of files all over the place so a program like this makes it a much easier job to uninstall completely.
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