FCP 6.0.4 Sony Log and Capture, XD Transfer Crashing App.

[Don Greening]

Never seen that before, Tony. The latest version of Sony’s Transfer Tool app. is 2.7. I’m using v. 2.5.1 and it’s rock solid on my dual core 3 Ghz Mac Pro. Perhaps v.2.1 is trying to access a database created by a later version of Sony’s Transfer Tool app? When cards are imported by the Transfer Tool it creates a database for each card that can be accessed within the app itself. When you eject a card the data remains until you decide to remove that particular card’s info. Perhaps this is the database your warning prompt is referring to. Other than that I’m now out of ideas at the moment.

– Don

[Tony Gordon]

Found and deleted, We have a Mainconcept Watermark appearing on the images we are seeing in the brouser !! apparently it is a plug in dor Brouser that Sony include as a DEMO – License is $389USD…

Do you have any experience with this App ???

At the Moment we are struggling to get XDCam Transfer to function – however we have managed to get it to stabilise a little BUT not to open and view ANY files…

Can you lay out your ‘workflow’ from SxS transfer thru to FCP for ME please ??? That may be where we are going wrong…??

TG

[Tony Gordon]

Don It is finally working – we are unsure of why BUT we deleted ALL XDCam TX and then Reinstalled the 2.1v again and it worked…

Guess the KEY here is NOT to USE 2.7v in FCP !!!!!!

Thank you for your generousity and patience – I look forward to conversing with you again in happier times…

regards and best wished Tony Gordon & Lachlan Phillips…

[Don Greening]

[Tony Gordon] “Do you have any experience with this App ???”

No experience with the Main Concept program.

Workflow:

Connect camera via USB then turn it on. When the EX asks if you want to connect via USB select “Execute.”

Card icon should then appear on the desktop. It looks like a disc image icon and will say “untitled” if you didn’t previously name the card.

Start the Sony Transfer Tool. It should find your card icon on the desktop almost immediately and the clip icons will begin to appear in the main window. If for some reason the Transfer app. doesn’t detect the desktop icon right away just navigate to it by using the “Add” button down at the bottom left of the Transfer Tool window.

Choose a destination folder using the preferences within the Transfer app. Highlight a clip by clicking on it and choose “Import” down at the bottom right of the window. The program will import the clip and turn it into a .mov file from the native .mp4 file.

That’s pretty much it.

I’m using Sony Transfer Tool v.2.5.1, Quicktime v.7.3.1, FCP v.6.0.2 and Mac OS v.10.4.11 on a dual core Mac Pro.

– Don

[Don Greening]

That’s good to hear, Tony. As long as things are working now you can get on with shooting. When you get home think seriously about wiping that startup drive and re-installing everything. I’ve used the transfer app v.2.5.1 for almost a year now and it’s never crashed, either as a stand alone app or from within FCP.

Good luck on your shoot.

– Don

[Joseph Bailey]

Re: XDCAM Transfer crash on launch.

I have recently been through a tough time getting XDCAM Transfer to work on my new Mac Pro (Nehalem) running the latest FCP, OSX.5.6, and XDCAM Transfer 2.9.0. It all worked very well on my MacBookPro, but would crash on the Mac Pro whenever I added a SxS card to the list or added a BPAV file. Searching the blogs scared me. Several folks had problems with crash on launch type probems. If it quit working on my MacBookPro I was sunk….. no other way to rewrap the XDCAM files for FCP …. and I didn’t want to switch to AVID or Adobe mid stream. Finding out how to contact Sony support was also somewhat difficult, but, I did get through and got help, as outlined in the response below, which includes a number for Sony support. They have a list of 3rd party components that interfere with Xdcam Transfer.

1) Check your /Library/Quicktime folder (That’s “Macintosh
HD”/Library/Quicktime, not User/Library…) for 3rd party plugins that
may be causing a conflict. First look for anything called “ZYGO…” or
“XD-DECODE….” These are 3rd party components for reading motion-jpeg
and MXF files, and they are known to cause Transfer to crash on launch.

2) Go to Applications/Utilities/Console and open a System.Log file.
Clear the log (using the “Clean Up” button on the toolbar) so we have a
clean slate, then launch Transfer and try to read from a BPAV folder.
After the crash we can have a look at the log file and see if there are
any clues as to what components are causing the problem.

3) Completely remove the E-sata card and all of its installed components
and try assigning both the XDCAM Transfer and the imports locally.

I am hoping that #1 is the case. If it is not, let me know and we’ll
have a look at the system.log file. If you decide to send this file to
us please also include a copy of your System Profiler XML file (Apple
Menu–>About this Mac–>More info–>FILE MENU–>Save Log File–>System
Profiler 4.0 XML).

FYI, the USB driver warning for the PDW-U1 is normal if you do not have
the driver installed. Nothing to worry about here. If you ever decide to
use a PDW-U1 you’ll need to install a separate driver, as the one
installed with Transfer is for 1394/i.LINK and the U-1 communicates via
USB 2.0

Best regards,

Ian

Ian Cook
Sony Broadcast and Professional Company
(800) 883-6817 Phone
(201) 833-5210 Fax
ian.cook@am.sony.com