Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Sony Cameras Failed EX-3 firmware update

  • Failed EX-3 firmware update

    Posted by Andrew Mellows on June 2, 2019 at 8:26 pm

    This thread has been very useful but I have a new twist.

    I tired to update EX-3 s/n 404825 to vs 1.20 from vs 1.10. After the mid-way reboot the update continued until it reached 100%. Then it said update failed – start again. When I try again it says tool error – get the correct tool. Meanwhile, the camera reports that is is updated to vs 1.20 and seems to work except that it reports low voltage, no matter what supply I give it. I tried updating to 1.30 but I get the same error message. Just to be complete I also tried updating to vs 1.16 but it reported that the camera is already updated. The battery voltage indicator worked correctly before I tried to update.

    Any ideas for a path forward would be appreciated.

    Andrew

    Update, in case it is useful to anyone…. I turned the camera off and the computer off. An hour later I tried again and the update to vs 1.30 worked just fine and the camera no longer indicates low voltage.

    Don Greening replied 6 years, 10 months ago 2 Members · 1 Reply
  • 1 Reply
  • Don Greening

    June 10, 2019 at 11:18 pm

    Ah yes, the old “Have-you-tried-turning-it-off-and-on-again” trick. ☺

    – Don

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy