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Eyedropper/Color Picker not working – 2015
Well, in doing some research on the web, it appears this bug dates back quite a while……
So in ultra key and some other effects that use the eyedropper tool, the eyedropper tool when placed over a color to key out (like green, for example), just flickers between green, which is not selectable, and black, which is what I end up with.
So, my research showed some solutions, none of which apply to me: one mentioned dual monitors and adjusting mission control (even though I have only one monitor, on my imac, I tried it, didn’t work either way).
My imac is a late 2014 with 32 GB of RAM and a AMD Radeon R9 M295X 4096 MB video processor.
Anyone know of a work-around? I have filed a bug report, but if you look on the web, this bug dates back to 2010….
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3 Replies
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I’m using an old 2010 MacPro running CC2014 and have never run in to any problems with the eyedropper in UltraKey, which I use on every project. Maybe it’s related to the video processor/card. Have you checked for updates to the card?
Joe
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Thanks for the reply. For an iMac like this one, the video chip is soldered inside the box (same as the new Mac Pro – ie, the trash can), and the drivers are controlled by Apple. I am up to date on all drives and the OS (10.10.4).
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For anyone else out there struggling with this, here is the answer!
Have you by chance increased the size of the cursor (and mouse pointer) through System Prefs>Accessibility>Display? If so, that’s known to interfere with the Color Picker tool. Resetting the pointer to normal size will resolve the problem.
Yes, I had changed the size of the mouse pointer, and setting it back to default fixed the eyedropper tool.
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