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Forums Storage & Archiving External Hard Drive Not Mounting

  • External Hard Drive Not Mounting

  • Molly Blank

    May 17, 2019 at 1:43 am

    I have been working on my external drive for months now and all of a sudden it isn’t mounting on my computer. It shows up in Disk Utility, but when I hit the mount button nothing happens.

    The only new factor is that yesterday, someone else was editing from my hard drive on her Mac Desktop. She had no problem yesterday, but it wouldn’t mount on her computer or my computer today.

    The drive is a Seagate 4TB Backup Plus. If there is no way for me to get it to mount, should someone else be able to get the files off it?

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