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Activity Forums Adobe Premiere Pro Exporting issues in Adobe Premiere pro


  • Exporting issues in Adobe Premiere pro

    Posted by Deacon O’Connor on August 3, 2022 at 5:21 am


    I’m running a Mac min with Monterey 12.2.1

    I was having serious issues with exporting. Using the preset Hd/1080 settings were not working. After going through the motions of exporting, I would get an mp4 file without a preview that wouldn’t run on Quicktime. I tried trouble shooting on different forums I was told it might be a storage issue– that without enough hard drive space the file would not export completely. Some people argued that your computer hard drive has to have enough space even if you are not exporting to it. So, I stopped trying to export to my hard drive and went directly to an external one, and moved nearly everything off my computer to an external as well. I did this even though I had tons of space. It worked.

    Fast forward 3 months and The same problem started again. I didn’t change my workflow so it has to be the same problem right? Well. I’m only using 50% of a 1T external and I have 90gigs available on my computer hard drive. Any ideas what could be the problem? I’ve tried the youtube presents and went through a few hot-to videos on youtube. Nothing. I tried another video today and was able to export a few files from my video I threw into a subsequence. when I went back to my video it would not work. it keeps exporting as an unusable mp4.

    When this problem happens, the file reads as 4.29g no matter how large or small (38 min no special fx just a few non motion graphics)

    Chris Gomersall replied 1 year, 11 months ago 5 Members · 5 Replies
  • 5 Replies
  • Mads Nybo jørgensen

    August 3, 2022 at 10:02 am

    Hey Deacon,

    Apple and Adobe is competing on who can use QuickTime the least – it is being binned. Don’t know if that is part of your problem?

    Have you tried to export your file to H264, and play in VLC?
    That might do the trick, and still give you an MP4 file.

    / Mads

  • Eric Santiago

    August 3, 2022 at 1:29 pm

    Unless there are specific requirements from a client, you can make your own that works for you.

    I run into this a lot and Adobe/Apple have not played nice since CC2017 for me 😛

  • Matthew Woods

    August 3, 2022 at 3:00 pm

    I’m willing to bet, that you are trying to export to a drive formatted with FAT32. The FAT32 filesystem only supports files less than 4 gigs in size. If you try to write a file larger than that size limit on a FAT32 drive it will fail and the file will be corrupt. Many usb sticks still come formatted FAT32 by default. Use Apple’s disk utility to reformat them. If you need the drive to be cross platform go with ExFat. If it is Apple only, go with APFS or HFS+.

  • Deacon O’Connor

    August 4, 2022 at 6:02 am

    Thank you Matt, this worked!

  • Chris Gomersall

    August 9, 2022 at 2:54 pm

    Sometimes the answer is right under our noses… Well done, Deacon.

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