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Exporting for VHS??
I’ve hired a company to manufacture some custom VHS tapes for me. I created a 90 min. video file comprised of VHS footage that was imported from a Panasonic Camcorder into Final Cut 7 via a Grass Valley ADVC110 Bi-Directional Analog/Digital Converter. When I view the video on a computer, I see black bars on the side, due to the 4:3 aspect ratio – totally fine. I sent the VHS manufacturer a .MOV file, and when I received the VHS tapes and popped one into an old TV/VCR combo, there were black bars on the sides, plus the top and bottom – totally not fine.
The VHS manufacturer has no idea why there are black bars on all sides of the video, and he gave me no instruction on how I should be exporting the video file for VHS. Does anyone have thoughts on what could be causing this issue? Unfortunately, I do not know what workflow he is using to export the video to VHS. Should I just get a VCR and go back through the Canopus and create my own master VHS tape?
Here is the video as seen on my computer:

Here is a photo of the VHS video as seen on my TV/VCR combo:
