Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Avid Media Composer Exporting AAF issue

  • Exporting AAF issue

    Posted by Adam Harper on April 30, 2018 at 6:13 pm

    Hi all,

    I’m attempting to export an embedded AAF file to be sent to ProTools, but I continuously get this error message;
    “Exception: Operation not supported, filename:/Volumes/BC/OMFI Media Files/Creating/creating0”

    Now I think I may know where the issue is stemming from, as I’ve read a couple of posts talking about this. The edit is being done on two external drives, both formatted as ExFat. And for some reason, the AvidMediaFiles folder is on a different drive to the project folder (I’ve had to take over from another editor) which I imagine can’t be helping either.

    I have tried the other methods (copy/link) but they also fail. If what I alluded to above is the issue, does anyone know a solution? Otherwise I’ve attached a screenshot of my export settings in case it’s something else.

    Cheers.

    Anantha Perumal replied 7 years, 12 months ago 4 Members · 13 Replies
  • 13 Replies
  • Shane Ross

    April 30, 2018 at 9:42 pm

    [Adam Harper] “for some reason, the AvidMediaFiles folder is on a different drive to the project folder”

    This is pretty much always the case. Projects stored on your SYSTEM drive, media on a separate MEDIA drive. Fairly standard, so that’s not it.

    Did you duplicate the sequence and strip out all the video? So it’s only audio? Another method is to consolidate the audio (again, duplicating and striping out video) and then make an AAF that’s linked to the audio. Do that BEFORE you make the AAF.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Adam Harper

    May 2, 2018 at 5:58 pm

    Hi Shane,

    I tried stripping the video and it produced the same error message.
    How do I consolidate the audio prior to making the AAF, is that the audio mixdown?

    In regards to the project folder, I’m sure you knew what I meant the first time round but I just feel I should make it clear that I mean the project folder is on a different external hard drive to the AvidMediaFiles folder. The error does seem to indicate towards the external hard drive (BC) containing the AvidMediaFiles folder in it’s error message.

  • Shane Ross

    May 2, 2018 at 6:08 pm

    [Adam Harper] “How do I consolidate the audio prior to making the AAF, is that the audio mixdown? “

    Not a mixdown. DON’T EVER AUDIO MIXDOWN…unless it’s temp, and you keep ALL the audio on the timeline for the eventual send to the audio mixer. Never send them a mixdown. No, you simply highlight the sequence, go the the CLIP menu and choose CONSOLIDATE. Then in the dialog, choose an a location, and handle amount, and then consolidate.

    [Adam Harper] “but I just feel I should make it clear that I mean the project folder is on a different external hard drive to the AvidMediaFiles folder”

    That’s clear. That’s how it should always be. The Avid MediaFiles folder should ONLY have media. And your PROJECT folders should be on your System Drive in the DOCUMENTS folder.

    [Adam Harper] ” The error does seem to indicate towards the external hard drive (BC) containing the AvidMediaFiles folder in it’s error message. “

    Correct..because the error has to do with the media. Hoping a consolidate will solve.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Adam Harper

    May 2, 2018 at 7:07 pm

    I felt it wasn’t the mixdown, but just wanted to be sure.

    Initially couldn’t consolidate it, it was just coming up with this error message;

    But then I realised I wasn’t saving it to the drive with the AvidMediaFiles folder, then it appeared to have worked.

    Unfortunately, regardless of whether I consolidate the AAF or link to the media, or whichever hard drive I try get it to save to. It still comes up with the same message.

    These are the settings I’m using when consolidating, in case if anything is wrong there. (I’m not sure why it’s talking about video when there’s no video in the sequence?)

    The project isn’t in my documents folder, is that potentially an issue?

    Feel free to ask for more screenshots if things aren’t clear.

  • Shane Ross

    May 2, 2018 at 7:11 pm

    Go into your OMFI folder, and delete the CREATING folder. You can do that safely. Then try.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Adam Harper

    May 2, 2018 at 7:18 pm

    Sadly it still comes up with the same error ????

  • Shane Ross

    May 2, 2018 at 8:36 pm

    Are you on Facebook? There’s a very active Avid group on Facebook with LOTS of people who might know…

    https://www.facebook.com/groups/2244549459/

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • John Pale

    May 4, 2018 at 1:00 am

    I’m pretty sure the problem is the ExFAT format. Consolidating and AAF export are broken when ExFAT is involved, in my experience……well….actually I ran into this years ago and avoided using it since. Surprised Avid hasn’t corrected the issue.

  • Adam Harper

    May 6, 2018 at 5:21 pm

    I have read a couple of threads which suggest this might be the issue, it does seem strange that it has yet to be solved.
    I’m guessing the only solution would be to shift everything to a Mac formatted drive.

  • John Pale

    May 8, 2018 at 12:33 am

    Or install NTFS for Mac, which works very well, if you need cross platform drives

Page 1 of 2

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy