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Activity Forums Adobe Premiere Pro Export to Media FAILS in AME

  • Export to Media FAILS in AME

    Posted by Brock Jolet on February 24, 2010 at 5:34 pm

    I just posted this on the Adobe forums to little avail. Perhaps the good people at the Cow can help me out.

    I’ve read up and down the Adobe forums about people having trouble with Adobe Media Encoder and no one has posted a clear answer.

    I am working on an iMac running OSX version 10.6.2. My processor is a 2.8 GHz Core 2 Duo and I have 4 GB DDR2 SDRAM. The internal drive has about 420 GB of free space.

    My problem lies in exporting a sequence from Premiere Pro CS4 to video.

    I highlight my sequence, which previews perfectly in Premiere, then go to File > Export > Media…

    I choose my settings and click OK.

    Promptly, AME pops up and places my selection in the queue with a status of “Waiting.”

    I then click “Start Queue.”

    At this point, AME does nothing for roughly 6 minutes.

    After this time, the status of the queued item changes to a warning symbol.

    Clicking on the warning symbol, I get the AMEEncodingErrorLog.txt

    Here, it tells me “Could not read from the source. Please check if it has moved or been deleted.”

    While checking what source file it is refrencing, I notice that it creates a new file every time I queue something new.

    These source files are all in the folders referenced by AME.

    I have tried repairing permissions on the drives, but this has no effect on AME.

    Please help.

    John ian Gonzales replied 16 years, 2 months ago 3 Members · 7 Replies
  • 7 Replies
  • Brock Jolet

    February 24, 2010 at 6:47 pm

    I was able to pull my entire Premiere Project into After Effects in an attempt to render from there. However, all of the minor color correction that I had done was lost and many of my effects (i.e. dissolves and audio fades) were lost.

    This is a last option to use as I will need to repair all of the effects that I’ve already done and it still doesn’t solve the problem with AME.

    Any help?

  • Brock Jolet

    February 24, 2010 at 8:45 pm

    I would like to express my thanks to Bill Clark. Further investigating brought me to his post on a different thread that solved the issue.

    Here’s a copy of his original post.
    and a link to it’s location.

    Re: CS4 Premiere Won’t Encode Videos..
    by Bill Clark on Dec 7, 2008 at 1:56:10 am

    OK, believe it or not, 5 mins after I posted my rant I managed to solve my problem. It had nothing to do with all the stuff that everybody on the web was suggesting about re-installs and clean scripts. Something much simpler. I have a few plug ins on AE – Sapphire, Magic Bullet etc and I realised that every adobe programme was loading them on start up. And I kept getting an error message from Premiere Pro and Media Encoder about Magic Bullet looks – that it wasn’t registered. It was driving me nuts because it is. I reinstalled everything twice, and during this process spotted that Adobe is now putting all the plug ins in a central folder – which it refers to as media core. This on a Mac is at Macintosh HD/Library/Application Suport/Adobe/Common/Plug ins/CS4. (There might also be a CS3 file as well)

    It occurred to me that this might be causing confusion – Media Encoder trying to load plug ins that it doesn’t understand and might not be licensed for in the XML file. So I pulled them out of there and put them straight into the AE CS4 plug in folder. Bingo. All the plug ins run fine – AND SO DOES MEDIA ENCODER! And now, no problems at all with the dynamic links between AE, Premiere Pro and ME.

    I’m not saying this is the solution for everyone – but it’s worked for me. Hope it helps somebody.

    Over and out.

    Bill Clark
    Origami Films
    Slate612

  • John ian Gonzales

    March 3, 2010 at 8:52 am

    @Brock Jolet

    I got the same problem with you about exporting/encoding in AME…I have a 1 hour & 30 mins. video in Premiere and when i Export/Media to AME there is no progress happening in my encoding que…after a several minutes it will stop and the status becomes a warning symbol…

    can anyone help us to fix this issue?

    thanks a lot
    Ian

  • Jon Barrie

    March 3, 2010 at 11:04 am

    This can happen if you have clips or photos that are corrupt or jpega that are too large. What kind of media so u have?
    – Jon Barrie

    Jon Barrie
    aJBprods
    http://www.jonbarrie.net
    http://www.suiteskills.com

  • John ian Gonzales

    March 4, 2010 at 1:26 am

    I have no jpeg files in my premeire…All are already a Quicktime movie file from after effects render movie…Is it possible the file size of every clips? Can be consider that as an issue in exporting failed?

    Pls. help me i re-install my CS4 3 times already and still it does not work..

    Thanks
    Ian

  • Jon Barrie

    March 4, 2010 at 3:52 am

    You may need to import the project into a new one as the project itself may be corrupted.

    How long is the project?

    Are you running the most upto date version of Premiere Pro 4.2.1 and AME 4.2?

    If only 1 of these apps are updated and the other is not then you will have issues exporting.

    The versions talk to each other respective of the same dot point number update.

    – Jon Barrie

    Jon Barrie
    aJBprods
    http://www.jonbarrie.net
    http://www.suiteskills.com

  • John ian Gonzales

    March 4, 2010 at 6:29 am

    Hello Jon…Thanks for your advise…by the way my project runs a total of 1:26 mins. I compile the whole individual clip it’s total file size is more 100 GB’s plus. So is it the file size that AME can’t handle ‘coz i try export a 1 separate clip which just run 6 minutes clip it export/encode it…Also my version is already updated both Premiere and AME.

    Thanks
    Ian

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