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Export to DVD fails due to “unknown error”
Hi,
My first atttempt to burn to DVD using Premiere Pro is not working due to an “unknown error”.
I tried a new timeline with one 4-minute AVI clip, bare–without effects, trans, titles, etc. Still failed. I am using the default settings with plenty of room on scratch disks. Here’s how it happens:
With timeline selected, I export to DVD using default settings for ‘NTSC progressive 2 pass……’
Premiere recognizes my Sony DVD RW DW-26A drive.
Transcoding process completes.
Immediately into Assembling process I get this error message, “could not complete the last command becuase: unknown error.”I’m hoping my drive is compatible (where do I go to find out?) And I’m looking forward to all suggestions!
Nerissa -
4 Replies
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Nerissa,
This is a known problem. Have you installed the reccomended updates from Adobe? There are two updates that you might want to install: The Premiere Pro MPEG encoder version 1.1 as well as Premiere Pro 1.5.1 (provided you have Premiere Pro 1.5)Aanarav Sareen
Adobe Certified Expert, Premiere Pro
https://www.asvideoproductions.com/video -
Thank you! Installing update 1.5.1 fixed my DVD burning problem! I have now burned three DVDs in a row! Yippee!
I did not see MPEG update on Premiere Pro download page after looking twice. Maybe they integrated it into the 1.5.1 update?
Thanks again for your ‘spot on’ help!
Nerissahttps://TheVideoQueen.com/blog.html
https://FreeVideoCoding.com
https://FreeMediaGuide.com
https://FreeVideoEditing.com -
https://www.mainconcept.com/adobemedia/downloads.html
That’s the AME update.
Aanarav Sareen
Adobe Certified Expert, Premiere Pro
https://www.asvideoproductions.com/video -
I did this. Thanks for your detailed help!
Nerissa
https://TheVideoQueen.com/blog.html
https://FreeVideoCoding.com
https://FreeMediaGuide.com
https://FreeVideoEditing.com
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