Export Error – AME says disc full

[Tim Kolb]

Where is your scratch drive set?

A large export will create temporary data on a drive (usually the system drive) during the process.

Can you watch all your drives during export and see which one is filling up?

The other thing is the external drive itself…where is it from? Did you format it? If you’re on Windows and it’s formatted as FAT 32, your filesize will be limited to 2 or 4 Gigs (also true for any scratch drive…the drive doesn’t fill, but the file goes over the max size…)

TimK,
Director, Consultant
Kolb Productions,

[Kirk Swann]

Thanks for the reply Tim,

This shouldn’t be a large export (test sequence only 40 seconds).

Media Cache is set to a folder on the same ext. drive that stores the captured video (different than the drive that holds project and output files. Scratch disks are set to that same drive as the captured video.

As for the external drives, they are both Seagate FreeAgent FW800 drives formatted for Mac OS Extended (and have been since they were new).

The odd thing is that this setup has been working well for a couple of years. I archive project files off to a different drive (same specs) and delete captured video (save the camera tapes for future use) to free up space. This problem started suddenly and I haven’t been able to find what I may have changed to initiate the problems.

Thanks for the assistance…

Kirk Swann
Clear Creek ISD

[Tim Kolb]

It certainly sounds odd…

What’s been changed on your system lately?

These drives have been used before…and they’ve had times when they’ve had more data on them than they do currently?

Have you taken any sort of disk maintenance measures? (Transfer the data off and re-format the drive in case there’s a strange file fragment that is haunting it or something silly like that…)

TimK,
Director, Consultant
Kolb Productions,

[Kirk Swann]

Yes the drives are a little over two years old and have been near full a few times. I usually archive remaining projects and re-format the drives at the end of a school year. I was thinking that would need to be my next step of troubleshooting.

Thanks for the help thinking out loud.

Kirk Swann
Clear Creek ISD

[Tim Kolb]

[Kirk Swann] “Thanks for the help thinking out loud.”

No slight was meant…I was just sort of talking it through myself…and i guess, typing.

TimK,
Director, Consultant
Kolb Productions,

[Kirk Swann]

Tim,

None taken. I am thankful for the help. I meant “thinking out loud” as a positive…like you were here throwing out ideas. Your suggestion about maintenance sent me back to Disc Utility. I had it check for repairs and it did find and repair a couple of errors and now the drive is working letting AME write exports to it. I guess since I wasn’t having other issues with the drive in terms of file management tasks, I didn’t think to let the built-in repair utility have a go at it. Definitely will go there first next time.

Again, I really appreciate your help.

Kirk Swann
Clear Creek ISD