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Activity Forums Sony Cameras EX file problems (error code-36)

  • EX file problems (error code-36)

    Posted by Jay Curlee on January 26, 2009 at 6:45 pm

    I just got back from shooting a music cruise with my new EX-1. I shot about 30 hours of footage. The work flow was to fill up the two on board cards, then race back to the room and import the clips to a FCP project via usb to my macbook. At the end of the day I would offload those clips to portable USB drives.
    This is a clunky process (of course) made doubly bad by the fact that I couldn’t use my new MxR cards because of old firmware. I was stuck with just one 16 and one 8G SxS cards.

    Upon returning home I have found two clips (so far) that cannot be copied to SATA drives because of error code-36. I can open these files from the portable USB drive in QT Pro. Am I hosed on those clips?

    Best,

    Jay

    Jay Curlee

    JC Communications
    Makers of Rocking the Boat: A Musical Conversation and Journey
    http://www.rockingtheboatmovie.com

    Craig Seeman replied 17 years, 3 months ago 3 Members · 17 Replies
  • 17 Replies
  • Michael Palmer

    January 26, 2009 at 7:06 pm

    Sounds like you may not have saved the original BPAV folders to individual parent folders. How did you “import the clips to a FCP project “?

    Good Luck
    Michael Palmer

  • Jay Curlee

    January 26, 2009 at 7:23 pm

    I used xdcam transfer. From FCP: File-import-sony xdcam.

    So far I have been able to copy about 200 clips. 2 have come up with the -36 error. I have played one of these files with quicktime pro (from the usb drive without incident). I suspect that one of the two problem files was an .smi

    Jay

    Jay Curlee

    JC Communications
    Makers of Rocking the Boat: A Musical Conversation and Journey
    http://www.rockingtheboatmovie.com

  • Michael Palmer

    January 26, 2009 at 7:48 pm

    OK using the XD Cam Transfer utility doesn’t really copy the files, it re-wraps them creating Quicktime files to use in Final Cut. SMI file extensions are larger than 4 gigs and/or could be spanned over 2 cards.
    Do you have the original BPAV folders for these clips you are having issues with?

    Good Luck
    Michael Palmer

  • Jay Curlee

    January 26, 2009 at 8:02 pm

    I do not have the BPAVs.

    Jay Curlee

    JC Communications
    Makers of Rocking the Boat: A Musical Conversation and Journey
    http://www.rockingtheboatmovie.com

  • Michael Palmer

    January 26, 2009 at 8:17 pm

    Are these clips spanned over 2 BPAV folders?

    Good Luck
    Michael Palmer

  • Jay Curlee

    January 26, 2009 at 8:28 pm

    It is hard to know but I doubt it. The clips that have error-36 are not contiguous. One of them is a 4.33 gb file, though. I have some hope because the files appear to play without problem in QT. I just can’t copy them. Anyhow, I am about 5 minutes away from completing the copying of all the rest of the files…all 448 of them.

    Jay

    Jay Curlee

    JC Communications
    Makers of Rocking the Boat: A Musical Conversation and Journey
    http://www.rockingtheboatmovie.com

  • Craig Seeman

    January 26, 2009 at 8:50 pm

    I apologize if it offends some but I will repeat like a broken record.

    • Copy using ClipBrowser with CRC on.
    • BackUp BPAV folder.

    These are your camera masters.

    -36 error is an I/O error.
    Try repairing permissions on source and destination drives.
    Make sure there’s 20% free space on both source and destination drives.

  • Jay Curlee

    January 26, 2009 at 9:08 pm

    No offense taken.

    The dynamics of this shoot and lack of experience of the operator are to blame. Perhaps I am fortunate that I have 469 of the 472 clips as QT movies. This was the second time out with the camera and the other shoot did not have these relentless offloading demands. It sure would have been better to have a macbook pro, too.

    I have the BPAVs for the last session of 40.

    Some lessons are learned the hard way.

    Jay

    Jay Curlee

    JC Communications
    Makers of Rocking the Boat: A Musical Conversation and Journey
    http://www.rockingtheboatmovie.com

  • Michael Palmer

    January 26, 2009 at 9:32 pm

    Jay
    Find my email address on my profile and send me a contact number. I’d be happy to help you offline.

    Good Luck
    Michael Palmer

  • Craig Seeman

    January 26, 2009 at 9:34 pm

    You mentioned Quicktime can play the clips that otherwise give you an error.
    Can Final Cut Pro do likewise?
    You could try opening them in FCP and placing them in timeline with matching settings and then export from FCP to a new location.

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