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  • EX 3 XDCAM media storage problem

    Posted by William Mims on March 15, 2011 at 6:46 pm

    Lately I have recorded on new Transcend SDHC 16GB (class 6) cards (Which I have done for 2 yrs w/o 1 problem) and when I want to either look at a clip while still in the camera (Sony EX 3) or in Clip Browser, I get “media needs to be restored” flag in the viewfinder or in Clip Browser.
    I can not blame it on Transcend cards as it seems to be at random either on an old card or a brand new one. And with two brand new ones only one will have had the problem.
    Now I have to say it always seems to restore without any loss, but it is not a welcome sight to see that come up in the viewfinder.
    I am beginning to think something is amiss in the EX 3.
    Has anyone else experienced this situation?
    Also I just recorded 42 minutes straight and when I put it into Clip browser the EX 3 had divided the 42 minute piece into 4 sections and I never turned off the camera during that time. What gives, is that normal?

    Mims

    Brent Dunn replied 15 years, 2 months ago 5 Members · 6 Replies
  • 6 Replies
  • Don Greening

    March 15, 2011 at 6:59 pm

    If you empty or reformat your cards using something other than the camera you’ll sometimes get the reformat warning.

    [William Mims] “he EX 3 had divided the 42 minute piece into 4 sections and I never turned off the camera during that time.”

    Cards are formatted in FAT32 so both Mac and PCs can read and write to them. FAT32 has a 4Gbyte file size limit so the longer clips get broken up in pieces. The Sony software programs put them back together when you transfer. So yeah, it’s normal.

    – Don

    Don Greening
    A Vancouver Video Production Company
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • William Mims

    March 15, 2011 at 7:25 pm

    Don, thanks. I’ll watch in the future and see if that is what I have been doing.
    Okay, Don I know this is off topic, but I have to say it. Columbia Pictures sent me to Vancouver for 6 weeks on a movie years ago. Loved your city, loved your people and the ‘Only cafe’ (in Gas Town?)great fish, strange people. Anyway, I miss Vancouver, can’t wait to return-a great place to make movies, too bad I am a Yank.

    Mims

    Mims

  • Don Greening

    March 15, 2011 at 8:11 pm

    [William Mims] ” too bad I am a Yank.”

    My wife actually has an aunt and uncle living in Turlock CA but keep that under your hat 🙂 They’re pretty nice ‘yanks’ too.

    Don Greening
    A Vancouver Video Production Company
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • Ian Cook

    March 15, 2011 at 8:32 pm

    Most common cause of the ‘Media Needs to Be restored’ warning is DSSTOR files placed on the card by the Mac OS. These are small hidden files the Mac OS puts into every folder it opens in order to keep track of the folder layout. (If you enable Hidden Files in Finder on your Mac you’ll see them everywhere.) They’re harmless enough but when the camera sees unknown files on the card it prompts to restore. It will keep doing this until the card is reformatted and the extraneous files deleted.

  • Dave Morrison

    March 16, 2011 at 1:39 am

    Hey Ian, I realize this is a bit out of your area, but you might be able to help me understand this a little better. I just attended a demo of the Panasonic AF100 camera and they made a big point of saying that they HAD to slide the little “write protect” switch on their SD cards before inserting them into a Mac or else they’d lose files upon insertion. I was dumbfounded and SOOO happy that I was using an EX1 when I heard that. Obviously, Sony must have done something different when they designed the XDCAM series!! Can you expand on this issue?

  • Brent Dunn

    March 16, 2011 at 2:22 pm

    Have you checked your firmware for upgrades? I’ve had issues on my EX-1 before the firmware upgrade using the same Transcend cards. I had two shoots lost due to the dreaded “Restore Media” prior to these updates.

    A few months ago I had my 2nd shooter forget to change the battery on a shoot and had the camera turn off during recording using the SxS card. It restored media, all still there.

    I still have the adapter’s, but use them only after I’ve filled my SxS cards first. I still have a sinking feeling using SD cards due to my bad experience.

    Brent Dunn
    Owner / Director / Editor
    DunnRight Films
    DunnRight Video.com
    Video Marketing Toolbox.net

    Sony EX-1,
    Canon 5D Mark II
    Canon 7D
    Mac Pro Tower, Quad Core,
    with Final Cut Studio

    HP i7 Quad laptop
    Adobe CS-5 Production Suite

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