event manager X hangs on “Re-opening Final Cut Pro X…” and never closes fcpX.

[Gerry Fraiberg]

Send an email to Intelligent Assistance. They offer great support for their software.

https://assistedediting.intelligentassistance.com/contact.html

[Craig Alan]

https://forums.creativecow.net/thread/335/59985

Mac Pro, macbook pro, Imacs (i7); Camcorders: Panasonic AG-HPX170/AG-HPX250P, Canon HV30/40, Sony Z7U, VX2000, PD170; FCP 6 certified; write professionally for a variety of media; teach video production in L.A.

[Steve Marshall]

I found a solution to this issue. I emailed the company and they got back to me right away with this response which fixed it immediately.

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This happens with a few people after an update, either because there’s a problem with the database file, or a problem with the app itself. Here’s some things to try:

– run Event Manager X and choose Window > Rebuild Database… in case there’s a corrupt database

– manually update Event Manager X:
• Download the latest version from https://assistedediting.intelligentassistance.com/downloads/Event%20Manager%20X.dmg
• Drag Event Manager X to the Applications folder alias
• Choose “Replace file” when prompted. Event Manager X will be copied into your Applications folder

– manually trash the databases that EMX creates: the databases are in your user’s Library/Application Support/Assisted Editing folder.
• In Finder hold down the Option key and choose Go > Library
• Find the Application Support folder, and inside that the Assisted Editing folder, and inside that trash the files called Event Manager X.yml and Event Manager X.plist