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“Error Compiling Movie. Unknown Error”
I am facing a serious problem here. I have submitted a bug report to Adobe but I would love to get some input from the community. No matter what I do, I cannot get Premiere to render in any sort of way. If I hit render in the timeline I get the popup “Error Compiling Movie. Unknown Error.” When I export I get the same error, regardless of export settings, regardless of direct export or through Media Encoder, regardless of sequence settings, and regardless of GPU acceleration settings. I have also tried cleaning the media cache database, changing RAM allocation settings, and of course restarting the machine. This is happening to both myself and my coworker, on different projects and different machines. This is happened with varying frequency since installing CC 2014.
Obviously this is a crippling problem as nothing can be exported whatsoever. Every now and then it works for a few minutes, which is when we manage to pump out our necessary exports. Then it fails again. HELP!!
My machine:
Premiere Pro CC 2014 8.0.1 (21)
iMac 27″ Late 2012
Mac OSX 10.8.5
3.4 GHz Intel Core i7
8 GB 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 MB -
30 Replies
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That happened to us in the past when we tried to render a larger than 2GB file to the shared storage drives. It’s been fixed since CC came out though. But try rendering the file to an internal drive and see if it works.
Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author, Chef.
HD Post and Production
Biscardi Creative MediaCraft and Career Advice & Training from real Working Creative Professionals
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The file should be much smaller than 2GB, close to 150 MB as it’s a short video for web. I tried exporting to desktop as well as shortening the file name (as I seem to have had a few issues in the past exporting with long file names). No luck.
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Usually means there is some piece of media in your timeline premiere doesn’t like. MXF files cause this a lot.
Robert Brown
Editor/VFX/Colorist – FCP, Smoke, Quantel Pablo, After Effects, 3DS MAX, Premiere Prohttps://vimeo.com/user3987510/videos
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Was this ever resolved? I’m facing the same issue.
Help!
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Nope :/
Like I said, every now and then I could get it to work. It seemed to happen when I would try a direct export using Quicktime with SV3 compression. But even that barely worked, so I ended up taking the whole project into Premiere CC via XML. No more CC2014 until this and other issues are resolved. Are you on a Mac or PC?
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I’m on a Mac. I just tried using a preset (iPod 320×240) rather than customizing my own setting. The first file worked fine… Working on the 2nd one now. We’ll see…
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Success? 320×240 is definitely way too small for me to use but maybe sticking with a preset will cause it to work?
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Yes, the preset totally worked like a charm. Premiere was just not having it when I tried to set up a custom setting.
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FWIW to anyone who may come across this, the presets didn’t help me at all
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I also had this issue when trying to export a 4 minute long sequence, of Pro Res HQ footage. Trying to export to an mp4 file of about 200mb size.
After various attempts, what solved it was one, or all of 3 things I did at the same time: exported to the internal drive of my machine (with lots of space on it), changed my sequence settings to Pro Res HQ, and lastly (and I think this is what fixed it) in my Preferences, in Memory, changed to “optimize rendering for MEMORY”.
There’s a checklist of things to check on Adobe’s site when you get this error: https://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
Hope that helps
Jimi
Cut and Splice Productions
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