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Activity Forums Adobe After Effects error after upgrade

  • error after upgrade

    Posted by Craig C smith on October 7, 2014 at 3:54 pm

    After upgrading AE and trying to open up an existing project. I get this error:

    After Effects error: internal verification failure, sorry! {unexpected match name search for in group} (29::0)
    I noticed in an earlier post that there is a problem with Knoll unmult.
    Does anyone know when a fix will be ready or how I can get around the problem.

    Thanks in advance

    Todd Kopriva replied 11 years, 7 months ago 4 Members · 6 Replies
  • 6 Replies
  • Todd Kopriva

    October 7, 2014 at 4:19 pm

    See the known issues at the bottom of this page:
    https://adobe.ly/1pFGGRE

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Michael Szalapski

    October 7, 2014 at 8:23 pm

    You can get around the problem by importing the error-prone project into a new project WITH CAPS LOCK ON. Then remove the Unmult effect from all the layers before you turn CAPS LOCK off.

    You can use Video Copilot’s free Color Vibrance plugin to do unmulting work.

    Adobe plans to have a fix for this issue in a couple of weeks.

    – The Great Szalam
    (The ‘Great’ stands for ‘Not So Great, in fact, Extremely Humble’)

    No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.

  • Walter Soyka

    October 7, 2014 at 9:07 pm

    Caps Lock doesn’t help. Neither does uninstalling UnMult. I think the effect has to be removed from a previous version of Ae.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Walter Soyka

    October 8, 2014 at 12:21 am

    [craig c smith] “I noticed in an earlier post that there is a problem with Knoll unmult. Does anyone know when a fix will be ready or how I can get around the problem.”

    Until the fix comes in a couple weeks, I’ve written a script that will help you work around the issue:

    https://www.keenlive.com/renderbreak/2014/10/keen-ununmult-a-workaround-for-the-unmult-bug-in-ae-13-1-cc-2014-1/

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Todd Kopriva

    October 8, 2014 at 6:59 pm

    Red Giant has just released a version of Knoll UnMult that works around this problem. You can get a new version of Knoll UnMult from Red Giant Support and swap that for your existing plug-in.
    https://www.redgiant.com/support/

    We’re still on track to fix the underlying bug on our side and get the fix out in about a week.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

  • Todd Kopriva

    October 15, 2014 at 5:20 pm

    The After Effects CC 2014.1.1 (13.1.1) update fixes several bugs, including this one. Let us know how it’s working for you once you’ve installed the update.

    Details: https://bit.ly/AE_1311_details

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
    ———————————————————————————————————

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