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  • Environment bug?

    Posted by Jack Cook on December 28, 2010 at 7:21 pm

    Hi,

    I’m using R12.032 on Mac OS 10.6.5. I’ve been working on a file in which I’ve built an underwater mooring that is made with models of scientific instruments, cables connecting them, a landscape for the seabottom, and a floor for the water surface. It’s lit with several lights, one of which is a volumetric noise light. The mooring uses a bunch of nulls to attach things to spline points via Expresso so that when one of the instruments is moved the cable goes with it. So far all is fine.

    The problem comes in when I add an Environment object, and click to activate fog. What happens is that i get the spinning Mac beachball, which continues forever and takes over the computer. When this happens I cannot do anything – I can’t Force Quit, can’t bring up the dock, can’t switch to another application by any means. I can’t stop it at all, and I’ve let it go on for over 20 minutes more than once to see if it might finish reading something. The only way out of it is to do a hard shutdown of the computer by holding in the power button, then rebooting.

    Our Mac tech person here did some diagnostics and for a while he thought there was a problem with OS X, so he re-formatted my hard drive (erased it) and re-installed OS X, and some of my important software, including Cinema 4D R12, upgrading it all the way to 12.032. I opened up the same file and had the same problem, so, after re-booting again, I totally rebuilt the file from scratch, thinking the old file might have been corrupted. But the same thing occurs, every time I add an Environment object and click on fog. So, now I’ve got a new system, newly installed Cinema, and a new file, and it still happens when I put in an Environment object. Does anyone know if this is a known bug, or if it’s something else? Has anyone had this particular problem before?

    thanks,

    Jack

    Jay Ingles replied 14 years, 5 months ago 4 Members · 8 Replies
  • 8 Replies
  • Adam Trachtenberg

    December 28, 2010 at 7:28 pm

    I haven’t heard of that problem. I’m wondering if it might have something to do with the editor display. Maybe you could turn off “visible in editor” for the enviro object before you check the fog box and see if that makes a difference?

    Do you have this problem with the environment object in other scenes?

  • Brian Jones

    December 28, 2010 at 7:49 pm

    haven’t seen that here (also 12.032 on 10.6.5)

    What happens if you turn off OGL and go with Software render? What graphics card? If not that, pull all plugins out and try that. Failing that, send a report to Maxon support.

  • Jack Cook

    December 28, 2010 at 8:39 pm

    Thanks Adam and Brian,

    So, here’s what I did. I turned off the editor display for the environment, and turned off OpenGL. Then I put in the environment, and checked fog, and everything seems to be fine. I was able to mess around with the fog parameters, and it seems good now. So I guess it has something to do with the editor display/openGL aspect.

    I have no plugins installed yet, as I haven’t had time to put them in after re-installing Cinema, so I think they can be ruled out. My graphics card is a RadeonX1900. I’ve been thinking about getting a better one, so maybe that would help matters. But it looks like I’m good for now anyway. I’ll post again if something happens.

    thanks for your help,

    Jack

  • Adam Trachtenberg

    December 28, 2010 at 8:47 pm

    Yep, ATI tends to produce wonky drivers and that card is a bit long in the tooth. You might see if you can find updated drivers first.

  • Jack Cook

    December 28, 2010 at 9:34 pm

    OK, I’ll look into that. Thanks.

    Jack

  • Brian Jones

    December 28, 2010 at 9:35 pm

    Hmmm I’ve never had anything but ATI and never had a problem – but I’ve never had a 5 year old card before either

  • Jack Cook

    December 29, 2010 at 1:09 pm

    What card would you guys recommend, if I was to upgrade? I think my boss would go for it, especially before the end of the year (spending that left over money in the budget). Anything I can do to get better performance. So I’d need a card that would be good for animation in Cinema, but also for straight graphics in Illustrator and Photoshop, etc.

    Again, I’m running Snow Leopard on a Mac Pro tower, 2 2.66 GHz Dual-Core Intel Xenon processors, 8 gigs of RAM.

    thanks,
    Jack

  • Jay Ingles

    December 21, 2011 at 4:29 pm

    Thanks for your response. This resolved the situation for me as well.

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