Encore CS6 can’t open project

[Stan Jones]

This message is a sure sign something did change. The main Encore project folder has the same name as the .ncor file (e.g. “Beach.ncor” has a folder “Beach” that is in the same folder as the project file). And inside the folder “Beach” are various Encore folders (e.g. Cache, Sources). If you move the project file or move the folders. Encore can’t find them.

Where is the project file? Do you see the folder with its same name?

Stan Jones

[Trey Yancy]

Nope. Nothing. The folder and all subfolders are as they were named by Encore and in the same locations. There are no options other than to quit.

One thing this tells me is that a programmer didn’t bother putting any relative links into the code. The app should be able find files in the same parent folder and predesignated subfolders.

I tried yanking the prefs files but the problem continues.

My next step would be to uninstall and reinstall the app. This is a golden master. There may be a more recent version available.

-TY

[Stan Jones]

I hear you, but the links are all relative to the project file location.

You probably tried this, but if you are opening Encore and then picking that file from the recent list, try selecting from the Open Project button.

Stan Jones

[Trey Yancy]

Thanks,

I have tried by both double clicking on the .ncor file directly and by trying to open it from the splash screen. Using the latter I can navigate to the folder but once I am in, there is nothing highlighted but the project file. Either way, I still get the same message.

Regarding relative file paths, if Encore cannot recognize the folder that directly contains it or any of the other files / folders at the same level as the project file, something is wrong.

Here are the contents of the project folder:

Cache (folder)
(Project Name) Title Still.png
Project Name) Menu Art.png
Project Name).aac
Project Name).m2v
Project Name).mp4
Project Name).ncor
ProjectMedia.acx
ProjectPrefs.xml
ProjectWorkspace.xml
Sources (Folder)

I see that Adobe’s recommendation regarding all issues with Encore is to uninstall and reinstall.

Thanks for your assistance,

-TY

[Stan Jones]

[Trey Yancy] “Cache (folder)
Project Name).ncor”

This indicates that your project file “Project Name).ncor” is inside the project folder. The folders “cache” and “sources” are also inside that folder. Move the .ncor file to the next level up and give it a try.

Stan Jones

[Chris Borjis]

Trey please keep us up to date on the issue and
any workaround or fix you find.

I don’t use Encore except for simple blu-ray discs,
and I have more faith in CS 6 since its a 64-bit re-write
but this problem your having is a doozy.

[Trey Yancy]

I don’t produce BluRay projects. Frankly I much prefer DVD Studio Pro – intuitive and, in my opinion, superior to Encore. Even though Apple axed it when FCPX (“iCut”) was released, I still use it.

[Jez Emin]

I have this exact same problem and it has nothing to do with moving folders etc.

I finally created a DVD project I was happy with after having worked on it for days, the purpose of which was to create a template to do future DVDs from…… and now I’ve lost the work….

Luckily I have some project backups I made but that still means I’ve lost a day’s progress.

It isn’t even as though Encore automatically backs up files every n minutes…..

This is my first professional experience with Encore and if this is a sign of things to come, I can’t work like this.

[Chris Fernandez]

This saved me. You nailed it kind sir. I was freaking out at work trying to figure out what went wrong. I simply took the project file itself “(project name).ncor” out of the project folder that contained the cache and source files and it loaded right up. You saved my day and even earned me some kudos at work. Thank you. In fact i created this account just to thank you.

[Stan Jones]

Excellent!

Stan Jones