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Activity Forums Blackmagic Design Emergency – D5 Deck Control Lost – Any Suggestions?

  • Emergency – D5 Deck Control Lost – Any Suggestions?

    Posted by Accountneedsrealnameupdate on July 31, 2007 at 5:09 pm

    Suddenly we’ve lost communication with our D5 deck, it was working last week fine but now there is no communication between either FCP or Blackmagic Deck Contol application, when I patch to the HCCAMSR deck it has communication, have tried 6.2, 6.3 and 6.4 drivers with no luck, other systems have control fine so it’s not the deck and I’ve direct patched to rule out the patch bay, system is Intel 10.4.10 with FCP 6.01, we have an emergeny layoff to do before 2pm and I’m stumped, changed protocol to Panasonic 422 but still no communication, any suggestions? I’m about to hook the raid to another system to do the layoff but that’s our only Studio2 system so we’ll need to export the whole sequences first and it’s really going to cut into our deadline. Should I try pulling the card and re-seating?
    Thanks, sorry for the hectic post but we need to get this out today,
    Glennser

  • 1 Reply
  • Accountneedsrealnameupdate

    July 31, 2007 at 11:04 pm

    So reseating the card worked (kind of), got deck control back and insert edits work but assemble result in “General Error”.
    No time to stripe tapes so moved raid to the 5.1.4 system and got one layoff frame accurate, the safety one frame off, this is killing us….
    Glennser

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