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  • Dynamic links to AE projects randomly disconnect

     Todd Perchert updated 1 month ago 3 Members · 5 Posts
  • Chris Gomersall

    September 15, 2021 at 5:49 pm

    I’m on a PC with my projects on a QNAP server. Dynamically linked AE files in my Premiere timeline randomly disconnect. Relinking is easy but a pain since it happens a few times an hour. Any help would be appreciated.

    ~Chris

  • Rob Ainscough

    September 15, 2021 at 6:20 pm

    I have a QNAP also but I never link to it directly, just too slow even across 10Gbps LAN.

    I keep 20TB RAID local for fast I/O, I wouldn’t recommend linking anything directly to a NAS. I know it’s done frequently but not advisable … use intermediary and then sync to NAS as needed.

    Anyway, that aside, your QNAP drives will go into sleep mode and make take a few seconds to fire back up when being accessed, those few seconds could be why Ae thinks the drives are disconnected.

    Do you have QTier enabled for any SSD drives you may have in your QNAP? Since SSDs don’t spool down they will always be ready for access.

    With that said, if you are mapping a drive letter to the QNAP then you will need to add entry in your registry:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

    Add or edit entry “EnableLinkedConnections” (DWORD 32bit) and set value = 1 (Hex). This might help keep links active.

    Cheers, Rob.

  • Chris Gomersall

    September 15, 2021 at 6:26 pm

    Thanks. I can re-map using your advice and see if it helps. The connection is fast enough to edit 6K with perfect playback with no proxies… and the disconnects are sporadic. Seems like every time I re-save the AE linked project is when they unlink, rather then simply need to be re-rendered like usual.
    Again, thanks for the pertinent advice.

  • Chris Gomersall

    September 16, 2021 at 4:18 pm

    Rob:

    I’m a bit of a PC novice (been a mac guy since 1986) but I worked my way through your registry suggestion and it worked like a charm. Many thanks!😀

  • Todd Perchert

    September 16, 2021 at 6:49 pm

    And don’t forget to backup your registry before making changes. One wrong move in there can be a bad day. 🙂

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