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Activity Forums DVD Authoring DVD-R Playback: Standalone vs. Computer

  • DVD-R Playback: Standalone vs. Computer

    Posted by Chip Hess on July 13, 2018 at 2:28 pm

    I burned an autoplay DVD at home. My system is an iMac with an external M-Disc burner from LG. I took a QT ref file from Avid, imported into Sorenson Squeeze and burned it. Taking the disc into work, the DVD player there will not recognize the disc. It was tested on multiple computers, Mac and PC, works fine. Settings are well within spec for DVD bitrate. DVDs burned at work play just fine on the same DVD player. Work system is PC-based, but exact same software and workflow.

    Anybody have a clue why this sometimes happens? Is there something within settings I can tweak, to make it compatible with both standalone players and computer playback? I have had this happen before, but not in ages. I have actually used this same workflow previously, and all was well.

    Chip Hess replied 7 years, 9 months ago 3 Members · 9 Replies
  • 9 Replies
  • Mark Landman

    July 16, 2018 at 1:07 pm

    Are you sure that it was burned as a UDF formatted disc and not a PC format? If it was burned as a PC format (or a Mac format) it will play in a computer, but not in a standalone player.

    Mark Landman
    PM Productions
    Champaign, IL

  • Chip Hess

    July 16, 2018 at 2:52 pm

    Hi Mark,

    Do you know where I might find that setting to confirm?
    We are using Squeeze 8, with a QT REf file out of Avid.

    I poked around the settings and did not see that.

    Thanks.

  • Mark Landman

    July 16, 2018 at 6:47 pm

    I don’t use Squeeze, so I’m not familiar with that program. You can use your Mac to check the disc you already burned by single clicking on the disc icon then pressing apple-I to display the info window for the disc. It will show what format the disc is formatted as.

    Here’s an example of a disc in UDF format:
    12547_udffileininfowindow.jpg.zip

    Mark Landman
    PM Productions
    Champaign, IL

  • Chip Hess

    July 16, 2018 at 10:30 pm

    BTW yes they are UHD discs, turns out.
    Hopefully it is just a media issue.
    I’ll be at work tomorrow to confirm.

  • Chip Hess

    July 16, 2018 at 10:31 pm

    Make that UDF.

  • Jeff Pulera

    July 20, 2018 at 7:31 pm

    Is that an actual “DVD Video” disc or just a DVD with video clips on it as DATA? Big difference. Proper authoring is required to make an actual DVD. Open the disc with a file explorer – does it have a VIDEO_TS folder, with .vob files in it? If it does not, it is not a “DVD” and may not be compatible with all DVD players.

    Thanks

    Jeff Pulera
    Safe Harbor Computers

  • Chip Hess

    July 20, 2018 at 7:48 pm

    Yes, I know the diff.
    It is a spec DVD.

    Thanks.

  • Mark Landman

    July 21, 2018 at 3:53 pm

    Try burning it on a different brand of media.

    I’ve had a couple of cases where clients have had problems reading discs that were burned on a particular brand of media.. In one case a client brought in one of the discs she couldn’t play and it played fine on my gear. I burned the same files on a different brand of media and all was fine. Apparently certain players don’t like discs burned on certain brands of media. I haven’t been able to find any rhyme or reason to this.

    Mark Landman
    PM Productions
    Champaign, IL

  • Chip Hess

    July 21, 2018 at 4:01 pm

    Yes, we have done that. The confounding thing is that the same VIDEO_TS folder burned using a different burner
    seems to work! The boss just tested that yesterday. Same Verbatim media, same folder. Just a different burner.
    Then he tried another disc that would not work, using the same burner – and this time it failed to play.
    There really is no consistent explanation thus far.

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