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DVD Architect quicktime mov error
Hi,
I am trying to build a DVD using some Quicktime mov files my customer provided.When I start a new project using Architect, I tell it that it is a single movie, and it prompts me to look for the file. When I select the file it gives me the following error:
The Selected file is not of the required type.
When I try to import the file into DVD architect by dragging the file into the project window, I get the following error:
An error occurred during this command (Id: 6612)
An error occurred while opening a codec.What does this mean? I am not sure how my customer published the file. I know it is a quicktime mov file and I have use quicktime files with DVD architect in past. Why do you think his is not working? Is there a specific setting I need to tell my customer he needs to use when publishing his files?
Thank you for your help.
Rafa.