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Activity Forums Adobe After Effects Dumb question- Window off screen

  • Dumb question- Window off screen

    Posted by Julie Mullins on March 4, 2010 at 10:19 pm

    Hi. This may be a dumb question but…

    My AE window is stuff “off the screen” on the top and left, and I can’t see my project panel, etc, and can’t drag the workspace back to the middle of the screen.
    Help?

    David Byrne replied 7 years, 9 months ago 8 Members · 10 Replies
  • 10 Replies
  • Jeremy Allen

    March 4, 2010 at 10:42 pm

    If you’re on a Mac you can try Window > Workspace and then try a few of those options and see if it helps. Or maybe “reset Standard” will do it.

    you could also try to set your monitor to a different resolution and see if the window will reposition itself..

    ———————————————
    8core MacPro, 3.0 GHZ, 10GB RAM, OSX 10.5.6

    C4D 11.5
    AE CS3
    FCP 6.0.1

  • Julie Mullins

    March 4, 2010 at 11:44 pm

    thank you!

  • Bruce Wainer

    March 5, 2010 at 1:04 am

    Or on Windows, right click the window’s taskbar icon (button? label? I don’t know what to call it. The part of the taskbar that represents the AE window, with it’s icon and name [or just icon in Win 7]). Click on ‘move’, then use the arrow keys to reposition the window.

  • Bruce Gionet

    September 23, 2012 at 5:18 pm

    Not so dumb, I find this a really annoying Mac “feature” in general, that you can’t move the window by moving any edge of it, just the top bar, so if that is off screen, you are screwed, and sometimes different workspaces in AE just make it worse. any other ideas for quick solutions. this constantly happens, bugs me to no end.

  • Bruce Gionet

    February 6, 2015 at 4:06 pm

    “No such thing as a dumb question”, as I have always told students. This happens to me all the time, with FCP also.

    I work on a MacBook Pro; at home or in a properly equipped studio I connect a larger monitor as a dual desktop, and elsewhere I am on just the laptop display, for quick comps.

    I have never found a easy fix, although there are a couple apps out there that help — one is Moom, which I tried, but I have this reluctance to run other apps while in AE or FCP, which are memory hogs.

    Set up the best possible workspace for the project you are in, then assign a hotkey to it. I often need to have different workspaces for different projects, and use “Standard” when using the on-board display at a coffee shop or wherever.

  • Akira Chan

    May 14, 2015 at 12:38 am

    *FIX! for mac users

    I was having the same issue and finally got adobe support to remotely fix it.
    I watched them do this:

    Close adobe programs

    In a finder window, navigate to library > user preferences >
    and rename the Adobe folder to OLDAdobe

    Then do the same with library > application support >

    Open AE – and you should see your beloved windows again

  • Don Daedalus

    February 26, 2018 at 8:54 pm

    This fix works for any Adobe Program Audition/Premiere/After Effects/Photoshop/Illustrator.

    It’s an error in the user’s Preferences folder

    For OSX,

    Close Audition (or other Adobe App)

    Click in Finder window, click ‘Go’, + Alt/option–> Library–>Preferences–>Adobe–>Audition and rename the folder “Old11.0” or whatever your folder is called.

    Reopen Audition/Premiere/After Effects/Photoshop

    -DHPD

  • David Byrne

    July 17, 2018 at 11:27 am

    Absolutely not a dumb question! (There are no such things)

    I had exactly the same situation and get it fairly frequently – an issue of using combinations of MacBook on it’s own mostly but also onsite at various companies with various monitors as a second screen.

    In my case, everything was in my saved workspace was normal except somehow the “Focus” Script UI Panel was sat half offscreen at the top. (amazing script btw – pretty much guaranteed to speed up your workflow).

    If I reverted to single screen, it was fine. I tried moving the panel lower (still undocked) now I could reach the top bar, but then when I reattached my second screen it reverted to its problematic state, offscreen, at the top. Tried moving it using stretch arrows as sometimes work with the Mac OS windows, tried maximising the screen using the Tilde key (~) to see if that would reset it, tried changing the Workspace then changing back. None of this worked.

    My solution for Mac
    Based on something around what others have mentioned (thanks everyone) –
    go to Settings > Displays > Select Scaled then the far right option of more space
    now close the troublesome window. Then revert back to your usual display setting and reopen your scripts panel or plugin and it will appear somewhere central where you can move it around to your preference.

    The key it seems is to find a way to close the panel then reopen it, as repositioning it seems to be a temporary fix, undone when you revert to your original setup, even after moving the panel around. So the unplugged second screen might work for you – if you close down the panel. However using Display settings takes about 10 seconds and so I think is the preferential solution.

    Hope this helps some people and don’t forget once you have a good set-up to save that Workspace!

    Cheers!

    Animo Motion Graphics
    Freelancer, UK

  • Steve Bentley

    July 17, 2018 at 8:08 pm

    What about for PC cntrl-backslash? (I assume Command backslash on the Mac) backslash is the one above the return key. That will maximize the main interface window or the timeline to whatever monitor those panels are occupying, pulling it back from half offscreen.

  • David Byrne

    July 18, 2018 at 10:32 am

    If you maximise the panel itself, you can then close it and then reopen it to reset its position – so this worked for me too! So aside from changing Screen resolution as I recommended above – this has to be the fastest way to fix it – select the troublesome panel, press cmd and \ then close the panel. Reopen it and it should be back to its normal size and with the top bar available. Great recommendation, thanks!

    Cheers!
    David Byrne
    Animo Motion Graphics
    Freelancer, UK

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