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Dual-monitor support
Hi everyone!
I’m planning to use HelpWire for remote work with Photoshop and I’m trying to understand how it handles a dual-monitor setup on the client side. Does it actually support controlling a system with two displays, and if so, how are the screens shown, separately or combined?
Do I need to configure anything on the client or technician side to switch between monitors or make multi-screen sessions work smoothly?
Thanks to anyone who has tested this and can share some insight.
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1 Reply
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Yes, it does. When you open the client’s profile, HelpWire shows how many monitors are connected on their side. Once the session starts, you’ll get monitor-selection buttons in the top toolbar, so you can switch between screens or view them all at once.
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