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Dropping frames with AJA IO and FCP 5.1.2?
I upgraded to FCP 5.1.2 last week and since doing so i am unable to digizites through my 2 systems that have AJA IO’s on them. I can digitize on my 3 systems that have BlackMagic Multibridge Extreme’s with no problem.
All the systems go through fiber to a 10TB Roark Data SAN network.
AJA is saying it is a problem with the SAN, but I don’t buy it because the 3 Blackmagic systems have no problems only the 2 AJA IO systems.
Any Suggestions?
Steve Cohen
Senoir Editor
O2 Media Inc. -
5 Replies
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Do you have updated drivers for the AJA’s?
What is the nature of your problem? Can you see a picture in the digitize window? Have you tried restarting the AJA boxes?
THere’s plenty of potholes in this chain to troubleshoot. Tell us what you’ve done to eliminate possible points of error.
mark
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Both of the systems were re-formated when we got our 5.1 crosgrades.
The Aja Drivers are the most cuurrent on thier websight. I believe version 3.
The firmware on the AJA was downgraded to 21-26, becuase when we had the most current version we had machine controll, but no audio or video, so AJA sugested downgrading the firmware.I get audio and video. It starts digitizing and gets about 30 – 1 min into the clip and then stops and retries after 2 attempts it reports dropped frames.
If I uncheck the box that says “Abort capture on dropped frames” it will capture the whole clip, but after the frames drops the audio will be out of synch.
Both systems and AJA’s have been restarted numerous times.
Everything was working fine with FCP 5.1.1, it wasn’t until we upgraded to 5.1.2 that the problem started happening on the AJA SYSTEMS ONLY.
I thought it was the FCP upgrade, but if so why would it work on the BM and not the AJA’s?
Steve Cohen
Senoir Editor
O2 Media Inc. -
After running into the problem and upgrading to the latest driver, and downgrading the firmware, did
you also trash the FCP prefs and verify permissions? I had a similar AJA problem, but after trashing prefs
and verifying and repairing permissions, it went away. Worth a shot.
Ed -
No I didn’t but I’ll try it.
Steve Cohen
Senoir Editor
O2 Media Inc. -
For what it’s worth I have three AJA io products (io, io LD, kona 2) all working with FCP 5.1.2 just fine. Did you try and ‘reupgrade’ the firmware? Have you tried hooking up any other storage device and see of the io can power through? Any firewire drives need to be on their own bus on a separate firewire card. UNinstall and reinstall of drivers sometimes shakes loose some problems as well.
Jeremy
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