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Activity Forums Apple Final Cut Pro Legacy Dropped Frames in FCP with no solution in sight…

  • Dropped Frames in FCP with no solution in sight…

    Posted by Anthony Dias on January 29, 2011 at 11:34 pm

    Hello everybody.

    For the last year or so, I have been getting dropped frame errors in Final Cut Pro.

    Although I have complained about this issue before, I have also spent countless hours troubleshooting the issue; scouring the internet, the Matrox Forums, CreativeCow, DVcreators, Apple Support etc… etc… etc…

    I have installed, uninstalled, re-installed, unplugged, fixed permissions, logged in as a different user, disabled airport, disabled ethernet, taken snapshots of the activity monitor before and after, sampled processes and basically tried everything short of selling my computer and buying a new one.

    I have also tried closing all open sequences or turning off “Unlimited RT” as well as all the other suggestions I could find but no matter what, I keep getting the Dropped Frames Warning dialogue box.

    I have noticed that a few other people have similar problems but apparently no real solutions!

    Here’ s the weird thing about my specific situation; if I restart my Quad Core MacPro 3.0GHz Xeon (MacPro 3,1) 10GB RAM workstation and launch Final Cut Pro 7.0.3, EVERYTHING works GREAT… for a while…

    For at least 10 or 15 minutes, sometimes longer, I can view any ProRes LT, Normal or HQ sequence on my 30″ NEC 3090WQXi (pumped through the NVIDIA GeForce 8800 GT) at 100% magnification in High Quality at Full Playback Frame Rate WITH the Viewer in “Open” Playhead Sync Mode AND the video scopes on. Everything is FLUID and BEAUTIFUL! (no dropped frames, no issues)

    But inevitably, even when rendering everything; as I open and close sequences, edit motion parameters and try to get some work done, the Scopes start to look jumpy, the canvas looses its fluidity and the stupid Dropped Frames warning tells me that I need to “Increase the speed of my system and/or disk drives and/or network connection.”

    For a while I thought that if I didn’t open any other applications, then I wouldn’t get dropped frames. However, this proved to be false.

    So, I thought, maybe it’s my memory, so I ran 5 passes of memtest (in single user command line mode) and all my memory seems to be ok.

    I have also run disk utility, tech tool pro and Disk Warrior.

    My hard drive speeds seem to be more than adequate. I’ve run the AJA speed test program on my G-Tech G-Safe 2TB RAID which is using FW800 as well as my 1TB internal Raid which is twice as fast as the G-Tech.

    I uninstalled Pro Tools and disconnected the MBox Pro 2.

    I uninstalled the Matrox drivers and disconnected the unit as well.

    And again, the system works great for a while but then after 15, or 30, or 45 minutes, the video starts sputtering and I am forced to turn off the warning dialogue box or restart my machine.

    I just don’t know what to do. This dropped frame business is driving me nuts.

    My projects are taking way to long to work on and it just isn’t enjoyable when my video is jerky!

    Is my machine a lemon?

    My 3 year extended warranty from B&H is still active, but I’m not sure that this problem would be covered.

    Well, in a way, I am just venting, I truly don’t think I will find a solution.

    But I am interested in knowing if there are others like me who have seemingly unexplainable frame dropping problems in FCP.

    thanks,

    -Tony Dias

    Production Manager
    IDIAS Production

    Anthony Dias replied 13 years, 8 months ago 10 Members · 40 Replies
  • 40 Replies
  • Michael Gissing

    January 29, 2011 at 11:56 pm

    The one thing that jumped out to me was the NVidia graphics card. ATI is the recommended for FCS3. Are you actually having frames drop or just the warning? When I first started with FCS3 I had the warning come up on an internal RAID. I turned off the warning as there weren’t actually any frames dropping that I could detect.

    The only other information you didn’t supply was if it was codec specific and also if it happens more with certain plugins, particularly FX plugins that rely on the graphics card (hence my interest in the Nvidia.)

  • Jeremy Garchow

    January 30, 2011 at 12:34 am

    Turn your scopes off.

  • Anthony Dias

    January 30, 2011 at 1:35 am

    I’ve tried turning off the warning and sometimes it plays back ok… but eventually the playback keeps degrading over time to the point where the video is stuttering and sputtering and skipping frames left and right.

    In the past I had mixed codecs but lately the only thing I’ve been using is ProRes LT (I convert all my video in Compressor.

    The problem persists. Playback is perfect during the first 15-30 minutes of operation but then a frame will get dropped here and there and as I continue editing it just gets worse.

    Then I restart and go through the cycle all over again.

    What I don’t understand is why the SAME exact sequence would play fine at one point and drop frames 30 minutes later. (I’m talking about a fully rendered sequence with nothing new, nothing changed except for the passage of time).

    Somebody suggested that it may be a “memory leak”. But I have no idea how to test that as I understand it is a programming issue and not something I could fix myself unless I was a hard core programmer.

    As for the NVIDIA card vs. ATI I have held a suspicion that it is in fact the NVIDIA card but again, I have no way of proving or disproving unless I buy an ATI card which I may have to try.

    Thanks for the tips!

    -Tony

  • Anthony Dias

    January 30, 2011 at 1:47 am

    Jeremy, when I do a fresh restart, my computer works flawlessly with the scopes operating very fluidly and getting absolutely no dropped frames.

    The dropped frames only occur after the computer has been on for a while.

    I think that if it was a matter of turning off the scopes, it would be consistent and I would get dropped frames every time I turned them on.

    But, as a matter of fact, once I start getting dropped frames, I get them whether or not my scopes were turned on or not.

    thanks for the reply,
    -Tony

  • Jeremy Garchow

    January 30, 2011 at 1:50 am

    But do you really turn them all the way off or just close the window?

  • John Christie

    January 30, 2011 at 2:06 am

    Just a shot in the dark, here. Do you always mixdown your audio? Not just render all. It’s always helped me with dropped frames over the years.

    Cheers

    John C

  • Anthony Dias

    January 30, 2011 at 2:54 am

    Well, in fact I have turned the scopes off and left the window open. It also happens when I use the Standard Window Layout.

    Anyway, whether I left them on or off, it still doesn’t explain why it works great for a while and then chokes 30 minutes or so later on the same exact sequence.

    Put it this way:

    Scenario 1
    Restart the computer and launch FCP only.

    Sequence “The Tomato” is 5 minutes long in ProRes LT. Scopes are off in the drop down triangle menu and I’m using the standard window layout, so the scopes aren’t even activated anyway.

    I’ll do some editing. Razor blade here, extend edit there, transition over there, render all, render audio, slip n’ slide, hit home, press the spacebar.

    The 5 minute sequence plays great.

    30 minutes later, after doing the same type of thing and after rendering everything, the same sequence starts dropping frames.

    Scenario 2
    Restart the computer and launch FCP only.

    Close all sequences. Open a sequence called “Two apples and a rose” which is 4 minutes long.

    No editing, no nothing, just press the home key and press the space bar – it plays great, perfect.

    then, leave the computer alone for about 20 or 30 minutes

    come back to the computer, hit home, press the space bar, so far so good for about 5 or 10 seconds thenBAMM dropped frames! Turn off the warning, but video playback is crap.

    Anyway, I appreciate your help, but I think it’s one of those things that you would have to see to believe. Maybe I should record it and post it on the internet so people can see what I’m talking about. But I don’t have time for that right now.

    And in case your wondering, I have experimented with turning off all internet connections on the mac pro, disconnecting the ethernet cables, and using my laptop for any internet activity.

    But this problem persists and it is really maddening.

    -Tony

  • Anthony Dias

    January 30, 2011 at 3:00 am

    I have tried limiting “real time audio” to 2 tracks only, forcing me to render audio if I ever go above that.

    And in cases where I had multiple audio tracks running simultaneously, rendering the audio made no difference in the playback quality whatsoever. In other words, if the sequence played fine, 8 real time audio tracks did not matter.

    in fact, I’ll have to verify this, but I’m pretty sure that I have had sequences with NO audio tracks which played fine one moment and dropped frames after an undefined period of time (usually within 30 minutes).

  • Peter Wiggins

    January 30, 2011 at 7:45 pm

    I’d be tempted to open the Mac up, give the internals a good hoover and make sure all the boards are seated correctly.

    Peter

  • Stephen Best

    January 30, 2011 at 8:29 pm

    I have the same problem as you. My system has two 3.2 GHz Quad Core processors and 8 GB of RAM.

    Capturing from tape resulted in drop frames and FCP freezing. It didn’t matter if I was capturing from a deck or the original cameras that shot the tape. Sometimes a capture worked, but more often it failed.

    The solution I found was to use Adobe Premiere Pro to do the captures. I have Adobe Premiere Pro CS5, and it worked without a hitch.

    I don’t think the machine is the problem. Final Cut Pro is the problem.

    Regards

    Regards
    Stephen Best
    https://stephenbest.ca

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