DR 17 Studio does not see my AMD Video Card?

[Don Cobble]

I am running DR Studio 16.3b3 all is well. So I ventured into downloading Studio 17 and it does not accept my Video Card – AMD Radeon Pro WX 7100 8GB 256 Bit GDDR5? I updated Drivers and according to DR Specs it should work? Any Ideas?

Thank You

Specs:

I7 7820X 3.6Ghz
32GB Ram
HP Z24 G2
Windows 10 Pro
Radeon Pro WX7100
8 GB Vram

[Robert Ober]

Hello,

Please be more specific. “it does not accept my Video Card” is vague. Does Resolve give an error? Does it not completely load?

Robert

[Peter Chamberlain]

Likely you mean it cant see the GPU and so doesnt run at all?

if so, thats probably GPU driver.

if you mean deckLink, you need the new Desktop video driver

[Robert Ober]

By the way, the latest is not always the greatest when it comes to drivers and Desktop Video. In addition to that, the drivers from the manufacturer are often better than the Microsoft drivers.

Take it EZ,

Robert

[Don Cobble]

Sorry for delay responding below is the error

Error:
Unsupported GPU Processing Mode
Please Review GPU Drivers and GPU
configuration under preferences

I go to GPU configuration

My Video card is grayed out : main Display GPU unknown not supported

[Don Cobble]

Sorry for delay responding below is the error

Error:
Unsupported GPU Processing Mode
Please Review GPU Drivers and GPU
configuration under preferences

I go to GPU configuration

My Video card is grayed out : main Display GPU unknown not supported