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  • Adobe Media Encoder

    does not let me start new project

    Posted by Alex Rod on July 1, 2013 at 9:03 pm

    Hi – when I open AME the left window just says “not currently encoding” it does not let me add a new file or anything.

    I have the Latest version of OSX and AME

    any thoughts?

    Ryan Holmes replied 12 years, 10 months ago 2 Members · 3 Replies
  • 3 Replies

  • Ryan Holmes

    July 2, 2013 at 2:12 am

    You’ll need to elaborate a bit more if anybody can help you….

    What steps are you going through to add media?
    Are you on Adobe CC?
    Have you uninstalled/reinstalled AME?
    Have you repaired disk permissions?
    Have you emptied the cache for AME?

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Alex Rod

    July 3, 2013 at 12:48 pm

    steps that don’t work
    Drag and drop into work area
    File – add source

    I have adobe CC with the latest updates

    I have not uninstalled/reinstalled AME – I’d like to leave that as last resort

    I have repaired permissions

    I have empty the cache

  • Ryan Holmes

    July 3, 2013 at 1:35 pm

    Have you tried Queueing media from Premiere CC or Prelude CC to AME?

    Since you’re on CC uninstall/reinstall shouldn’t take more than about 10-15 minutes (and that’s if you have a slow internet connection). It’s very painless.

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

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