Does anyone have issues with FCPX 10.3 and Izotope RX5 Plugin Pack Demo?

[Peter Drobinski]

[Craig Seeman] “What is the audio codec of the clips you’re working with?
Have your tried on a PCM / AIFF source?
Are you using 44.1 kHz sources?”

Hi Craig

The audio on the clips is linear PCM at 48kHz.

Peter

[Craig Seeman]

You could try resetting preferences in FCPX.
Personally I’d recommend creating a New User Admin account, so both OS and Application Preferences are fresh and, starting with a new Library, import a clip and test in a new Event/Project.

[Peter Drobinski]

Thanks Craig, I’ll give that a go.

[Peter Drobinski]

[Craig Seeman] “Personally I’d recommend creating a New User Admin account, so both OS and Application Preferences are fresh and, starting with a new Library, import a clip and test in a new Event/Project.
“

Sorry, no dice.

Created a new admin user Admin account, opened a new library, imported a new clip (one that wasn’t used in previous attempts), started a new project and applied the de-clicker. The final 1 second of the clip still mutes.

[Craig Seeman]

Well, I’ll be…..

A few days back I purchased the iZotope RX5 (5.02) Audio Editor Standard.
So I decided to test the De-click and, sure enough, the last word was gone. Waveform still there but it was the sound of silence. De-clip and De-crackle did the same thing. The De-noise plugins sounded OK.

Consider this confirmed.
Time to file a bug report.
https://support.izotope.com/customer/portal/emails/new

[Peter Drobinski]

[Craig Seeman] “Consider this confirmed.
Time to file a bug report.”

Thanks Craig, my experience exactly. Confirmed at last – thought I was going mad!

I’ll add my name to that bug report.

[Hamdani Milas]

I’m not sure this is a new issue. I’ve experienced the a similar audio dropout issue in FCPX 10.2.3 at the end of a clip with RX5 DeNoise plugin for FCPX for several months. (fully paid version) It only happened when the Adaptive setting was applied, usually the most effective, and the last 40 frames of a clip was muted.

Reported it to Izotope in August 2016 and they responded with a standard ‘we’ll report it to our development team” statement and followed that up with even less impressive feedback and I quote, “Development team has filed the report and it is under consideration for any future updates or patches.” Since then, nothing, no patches, no updates.

Not so impressive for a fairly costly set of great audio tools.

I did discover with video clips that included audio (Canon C300 XF 1080/25) the work-around was to Break Apart Clip and apply the De-Noise filter to the separated audio. It works fine like this.

Definitely a bug.

Hamdani Milas

Independent producer, director, cinematographer, writer, editor
Milas Film Productions, Hong Kong
http://www.milasfilm.com

[Peter Drobinski]

Hamdani

I’ve just tried again – no problem at all with the de-noise, the muting just applies to de-click, de-crackle and de-clip. I’ve also tried with audio clips broken apart from the video and with stand-alone audio clips. Same issue.

I think the adaptive settings are only available in the advanced version of the software, not the basis version I have been looking at.

Peter

[Hamdani Milas]

Peter

Yes, I should have clarified, it’s the RX5 Advanced version I’m using. It’s odd that a similar issue manifests in different versions of both RX5 and FCPX and involving different Izotope plugins. Does this indicate an OSX issue? I gave up trying to figure it out. Seems the developer has too.

I am still on El Capitan 10.11.6

Hamdani

Independent producer, director, cinematographer, writer, editor
Milas Film Productions, Hong Kong
http://www.milasfilm.com

[Peter Drobinski]

[Hamdani Milas] “Yes, I should have clarified, it’s the RX5 Advanced version I’m using. It’s odd that a similar issue manifests in different versions of both RX5 and FCPX and involving different Izotope plugins. Does this indicate an OSX issue? I gave up trying to figure it out. Seems the developer has too.
“

Hamdani

Shame, really, as it seems to work very well otherwise. I’ve emailed a bug report for what it’s worth.

Would anyone have any recommendations for other effective audio cleaning plugins that work with FCPX?

Peter