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Activity Forums Blackmagic Design DO YOU BMD GUYS **EVER** REPLY?!?

  • DO YOU BMD GUYS **EVER** REPLY?!?

    Posted by Jimmy Brunger on December 17, 2007 at 9:02 am

    I’ve made several posts, emailed direct and via the support form on the BMD website and nothing.

    I just want a working driver so I can run Quicktime with it properly…even if there’s no fix ready yet it’d be nice to know when, if ever. OR I might have to buy a bloody AJA card, which is an expense I’d rather not take on the chin.

    Come on guys.

    *Production Studio Premium CS2 / *Combustion 3 / Mocha v1
    ————————————-
    Win XP Pro SP2 / Intel P4 3GHz / 2GB RAM / GeForce FX5200 / DeckLink Pro / Roland DS-5 monitors / Sony BVM-20G1E / DVS SDI Clipstation / Wacom Intuos 3 A4 / 110GB boot/80GB media/600GB RAID-0

    Jimmy Brunger replied 18 years, 8 months ago 2 Members · 4 Replies
  • 4 Replies
  • Kristian Lam

    December 18, 2007 at 6:51 am

    Hi Jimmy,

    Let check this up for you as to why you’re not receiving a reply and get back to you soon.

    regards

    Kristian Lam
    Blackmagic Design

  • Jimmy Brunger

    December 18, 2007 at 9:17 am

    At last…thank you.

    If you feel like chiming one of my previous threads is below…

    https://forums.creativecow.net/readpost/124/867382

    Thanks.

    *Production Studio Premium CS2 / *Combustion 3 / Mocha v1
    ————————————-
    Win XP Pro SP2 / Intel P4 3GHz / 2GB RAM / GeForce FX5200 / DeckLink Pro / Roland DS-5 monitors / Sony BVM-20G1E / DVS SDI Clipstation / Wacom Intuos 3 A4 / 110GB boot/80GB media/600GB RAID-0

  • Kristian Lam

    December 20, 2007 at 12:38 am

    Hi Jimmy,

    We had a trawl through the support emails and could not find your message. Maybe the user name used here is no the one used in your email “From” field?

    Could you resend to support[at]blackmagic-design.com with a link to this thread so we can track it as well?

    Thanks.

    regards

    Kristian Lam
    Blackmagic Design

  • Jimmy Brunger

    December 20, 2007 at 2:31 pm

    OK….I’ll send this thread link to that email address if that helps.

    Basically I can’t get a stable system with anything past DL 6.4 for Windows 32 and QT 7.1.3. I find this staggering.

    *Production Studio Premium CS2 / *Combustion 3 / Mocha v1
    ————————————-
    Win XP Pro SP2 / Intel P4 3GHz / 2GB RAM / GeForce FX5200 / DeckLink Pro / Roland DS-5 monitors / Sony BVM-20G1E / DVS SDI Clipstation / Wacom Intuos 3 A4 / 110GB boot/80GB media/600GB RAID-0

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