Decoding of Audio Failed DVD Error 47007

[Jeff Bellune]

What codec was used to create the AVI?

Do you have DirectDVD installed on your system? If so, it conflicts with Encore. Check for other DVD players, authoring apps, or resident write-to-disc DLA processes that might also conflict.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nadine Martinez]

Thanks Jeff!
Okay…Here’s what I’ve got for you:
No Direct DVD installed.
Audio Codec: AC3 Filter
Video Codec: DV Video Decoder

Other DVD writer applications on the computer are Nero Home Essentials SE.It came with our new HP DVD writer. We also have Sonic Record Now which came loaded with the Computer.
Any ideas?
~nadine~

[Jeff Bellune]

If any Nero components or Record Now components are running as background processes (check the Taskbar Tray and Task Manager), quit them and then prevent them from running automatically when you start Windows.

I’m also concerned that AC3 Filter is being used as your audio decoder for an .avi file, but let’s try killing the background processes first.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nadine Martinez]

Jeff ~ I can’t thank you enough for taking time to help me out with this! On task manager – nothing really jumps out at as being related to Nero or Sonic. There are a lot of processes, though. I tried to copy and paste them to this post, but no luck. I am going to manually type them all in and you can have a look and see if anything you see might be the problem. I really appreciate this!
~nadine~

SpySub.exe
ehmsas.exe
dllhost.exe
alg.exe
NMIndexStoreSvr…
NMIndexingServic…
mcrdsvc.exe
ehSched.exe
ehrecvr.exe
task mgr.exe
explorer.exe
IEXPLORE.exe
ZuneBusEnum.exe
ehMonitor.exe
ati2evxx.exe
spoolsv.exe
svchost.exe
svchost.exe
svchost.exe
LSSrvc.exe
svchost.exe
NMBgMonitor.exe
svchost.exe
svchost.exe
MDM.EXE
PIFSvc.exe
LightScribeControl..
svchost.exe
ati2evxx.exe
Lsass.exe
services.exe
winlogon.exe
csrss.exe
msmsgs.exe
E_FATIBDA.EXE
ctfmon.exe
InCD.exe
smss.exe
NBHGui.exe
ALCMTR.EXE
ALCWZRD.EXE
SOUNDMAN.EXE
PIFSvc.exe
PicasaMediaDetec…
svchost.exe
AGRSMMSG.exe
hpsysdrv.exe
ehtray.exe
InCDsrv.exe
E_FATIBVA.EXE
System
System Idle Process

[Jeff Bellune]

Try killing all of the InCD… processes, and the lightscribe process. Then try building/burning your En project again.

There’s a free program called EndItAll (google it) that is supposed to shut down all unnecessary processes so you can’t troubleshoot issues like this. I have another program to do that that is part of a paid suite, so I can’t vouch for EndItAll’s effectiveness.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nadine Martinez]

By “killing the processes” you mean going into task manager and “ending the process”??
Okay…did that. Actually I found out that InCD was part of Nero, so I uninstalled Nero and did an “end task” on lightscribe. Tried to make another DVD out of the exported avi from premiere pro. Goes through the transcoding of Video and then stops after the video is done with the same message: Decoding of Audio Failed DVD Error 47007.
What is going on here? Any and all suggestions will be much apreciated. Thanks ~nadine~

[Jeff Bellune]

Don’t worry. The time you took to kill the processes and uninstall Nero will pay dividends when you build your project and burn it to disc (without the 47007 error of course!).

You said that your audio codec out of Pr was “ac3 filter”. This indicates that you have installed the freeware program “ac3 filter” and that it is currently your main system-level audio decoder, or that you selected it when you exported from Pr, or both.

I don’t use it, so I don’t know how Pr sees it (if it can see it at all). Is “ac3 filter” a selectable choice for audio codec when you export from Pr? If so, don’t do that. Export your audio as uncompressed and let Encore transcode it to .ac3 when you build your En project.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nadine Martinez]

Hi Jeff ~

When I export from Premiere Pro these are my settings. I export as a DV AVI. The settingas are pretty much default, I don’t have a choice on audio:

VIDEO
Compressor: DV (NTSC)
Color Depth: Millions of colors
Frame Size: 720 x 480
Frame rate: 29.970 fps
Pixel Aspect Ratio: D1 / DV NTSC (0.9)
“Recompress” is checked

KEYFRAME AND RENDERING
Lower Field First
“Optimize Stills” is checked

AUDIO
Compressor: Uncompressed
Sample Rate 48000Hz
Sample Type: 16-bit
Channels: Stereo
Interleave: 1 Frame

If I were to export as simply AVI (NOT DV AVI) there are many optoins on Audio Compressor:
IMA ADPCM
Microsoft AD PCM
CCITT A-Law
CCITT u-Law
GSM 6.10
DSP Group TrueSpeech (TM)

But then, of course, I don’t have the 48000Hz option for sample rate and that is how it was brought in.

Incidentally, I am using Encore because I was unable to export directly to DVD in Premiere Pro. It would hang up halfway through the transcoding process…no error message…just freeze up.
What now, Jeff? And again THANK YOU SO MUCH!

[Jeff Bellune]

[Nadine Martinez] “Okay…Here’s what I’ve got for you:
No Direct DVD installed.
Audio Codec: AC3 Filter
Video Codec: DV Video Decoder”

How did you determine this information?

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nadine Martinez]

Hi Jeff ~

Myself, not knowing how to even determine which codec was used, I googled info on finding codecs. Here’s some of what I found:

Q. How do I tell what codec was used to compress a file or what codecs are installed on my computer?
A. There isn’t an absolute way to do this, but the following are your best options:

• To determine what codec was used with a specific file, play the file in the Player, if possible. While the file is playing, right-click the file in the library, and then click Properties. On the File tab, look at the Audio codec and Video codec sections.

• Use a non-Microsoft tool, such as GSpot Codec Information Appliance or Sherlock–The Codec Detective.

Note that a file can be compressed by more than one codec. For example, one codec might be used to compress the audio portion of a file and another codec might be used to compress the video portion of a file. If you have the right audio codec installed on your computer but not the right video codec, when you play the file you’ll probably be able to hear the sound but you won’t be able to see the picture.

The Link: https://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx

Is there an alternative way to finding this out?

~nadine~