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Decoder client/ powerhouse error in V9
Anyone have an idea why I’m getting this error in V9?
The error I’m having is:
Decoder client version ( 4.3.2) does not match Digital Powerhouse version (4.3.1)
or just a general:
Decoder client version does not match Digital Powerhouse version
GPU is staying in the red when working with 5K DPX in a 1080 timeline. I was always able to get real-time playback before V9/lion with cache on.
System:
Mac OS 10.7.4
mid 2012 12 core 3.06 ghz mac/ 28 gb ram
HD5870/ quadro 4000 (cuda 5.0.24)
Redrocket -
5 Replies
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Hi Chris,
Could you please re-install the software and see if the error persists?
Peter
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will do!
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Hey there.
I am having exactly the same error message – am using V9 beta lite. I’ve reinstalled with no luck. I get the same error in Resolve 8.2 Lite. Any ideas?
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Make sure you are installing and running it from a single user account (should be an admin).
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Hi Rohit.
I removed all user accounts but for mine -admin – and the default admin account. Reinstalled and no more error message. Many thanks!
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