I was a fan of Blackmagic products, until I bought 10 Multibridge Pro’s (last generation). Only days within purchase, fans started breaking apart and causing unbearable noise, power supplies started failing, and some of the interesting features disappeared with firmware updates. One of the ten boxes came without any components actually secured to the print card, everything was rattling around inside like a Lego-set.
It was (and still is) a struggle to get replacement parts for the boxes, and the once we received were of the same poor quality as the once we replaced. In one case, we replaced the fan in one of the Multibridges, only to have the replacement fan fail within one week of operation.
Out of 10 MBPs we’ve had two power supply failures and 6-7 fan replacements. Last message we got from reseller, was that they are no longer providing replacement parts for the older MBPs, so we are now spending a lot of time researching cooling alternatives.
I don’t know if they’ve improved the production chain and quality control on their later production models. I would definitely have gone for the simplicity of the Decklink card, unless you really need the Multibridge’s stand-alone converter capabilities.
cheers,
Geir Ove Thorsveen
Head of Technology
Lillehammer University College