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Activity Forums Blackmagic Design Decklink HD doesn’t know it is HD!!

  • Decklink HD doesn’t know it is HD!!

    Posted by Jan Schulz on December 18, 2005 at 3:17 pm

    Hi,

    I experience some weird behavior….
    I’m trying to capture some 1080i Footage on a G5 with FCP 5.03 and Blackmagic Drivers 5.03.
    It just won’t work. PAL SDI capture is fine but I cannot use any of the hd presets neither in FCP nor the Deckcontrol-Utility.
    In the deck-control utility I cannot even choose a 1080 preset. It jumps back to custom if i try.
    It seems like the card thinks of itself as a sd capture card!
    I alrady tried reinstalling the drivers and searching the forum.
    Do you guys have any ideas how I can remind the card of it’s hd features?
    Thanks
    Jan

    Olivier Jean replied 20 years, 5 months ago 4 Members · 5 Replies
  • 5 Replies
  • Kristian Lam

    December 18, 2005 at 10:50 pm

    Hi Jan,

    Do you have the card installed in slot 2 of your G5 and have another PCI-X card installed in slot 3? These two slots share the same 100Mhz bus and a slower card in either one will slow down the bus. The HD card will then operate in SD mode when there is insufficient bus speed.

    regards

    Kristian
    Blackmagic Design

  • Jan Schulz

    December 19, 2005 at 7:38 am

    Kristian,

    thanks for your quick help. The job’s over now and I couldn’t find a solution in time. The program I was working on was sd with hdcam source footage anyway, so no big deal. I just wanted to beef it up a little bit by adding some more close ups….
    But I’ll let the facility know and they’ll be glad for this idea. Sounds like it should work. As far as I remember, the decklink was in slot 3 and another card in slot 2, while 4 was empty. But that other card was some kind of interface card with no cables attached. Would it also slow the decklink down if not in use?

    Cheers
    Jan

  • Jan Schulz

    December 19, 2005 at 7:47 am

    Kristian,

    maybe I was too much in hectic to find it in the manual. But if this gotcha is not in there, how about adding it to the troubleshooting chapter?

    Q: My decklink hd doesn’t want to capture hd. Did anyone put the wrong card in my box?
    A: Don’t panic… you probably just mixed up your pci slots.

    I don’t know, maybe somehting like this….
    With a little humour… but without reminding me too much of my inability to find it out by myself.
    You guys are probably better at this 😉

    Thanks again
    Jan

  • Jonathan Smiles

    December 19, 2005 at 10:17 am

    [Jan Schulz] “As far as I remember, the decklink was in slot 3 and another card in slot 2, while 4 was empty. But that other card was some kind of interface card with no cables attached. Would it also slow the decklink down if not in use?”

    Yep, the other card will be a PCI 33/66Mhz card which will prevent slot 3 running PCI-X 100Mhz, which so the DeckLink drivers detect this and disable HD.

    Jonathan Smiles
    Managing Director/CEO
    Digital Safari Ltd
    UK – Specialist Reseller
    dCinema – HD – SD
    https://www.digitalsafari.co.uk

  • Olivier Jean

    December 19, 2005 at 12:10 pm

    Well spotted Jonathan.

    Regards
    Olivier Jean
    Video Sales Consultant
    Apple Certified Trainer Final Cut Pro 5
    Powermedia Systems
    Sydney Australia

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