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Decklink 5.0 Windows & Premier Pro 1.5.1 – crashout during project opening
Hi,
I just did an update to Decklink 5.0 Windows and now when I open an existing project or open a newly created project, Premier Pro will report that it has encountered a problem that forces it to shutdown. It will then quit to the desktop.
I removed Decklink 5.0 and it now launches properly. I reinstalled Decklink 4.8 and the problem doesn’t show up.
Any advise ?
Thanks,
-chrispy
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6 Replies
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Same thing happens here. Also happens on creating new project.
dolby
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Hi Chris,
Can you give me a run down on the system?
Also can you check with Blackmagic DeckControl application and see if that does the same thing?
Cheers,
Regards,
Matt
Blackmagic Design -
Hi Matt,
The system is a BOXX PC running dual AMD Opteron 250s processors with 4GB RAM under WinXP SP2. It has a NVIDIA Quadro FX4000 graphics card and a RAIDCore SATA RAID card.
The Deck Control application works fine. It’s only when you try to open a project or a new project, it will then report that it has encountered a serious problem and causing Premier Pro to shutdown.
I have no problem as well with AfterEffects 6.5. It’s only with Premier Pro 1.5.1.
Also, it has been working fine with Decklink 4.8 drivers.
-chrispy
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What version of DirectX do you have installed ? The one shipped with Adobe ? Problems are often created by software you installed after Premiere…
-Yves
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Hi!
Exactly the same problem here…
PPro doesn -
Hate to be the odd man out, but I’m getting the same problem on my dual Xeon workstation
I currently have 2 decklink extreme setups, the Tyan/NVidia Geforce based station works like a charm on the ver5 drivers. Unfortunately, the Supermicro/ATI based station gets the serious error crash. Could it be graphics card based?
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