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Deal w/ Adobe
Posted by Aaron Cadieux on February 15, 2010 at 5:29 pmHello Everyone,
I am using Prod Suite Prem CS4 here at work. I’ve come to realize that running this app on a well-endowed 32-bit system is impossible. The computer is definately fast enough for the task, but the software is very buggy on a 32-bit system. I called Adobe looking to downgrade my system to CS3, and I wanted to transfer my CS4 liscence back down to CS3. They won’t do it. I don’t understand why it’s a problem. I’m not asking to run CS4 and CS3. Hell, I’ll even ship CS4 back to them. I am not looking for an upgrade, or advantage, I’m simply looking to downgrade. Has anyone out there been able to deal w/ Adobe successfully with an issue like this?
Thanks,
Aaron
Richard Crook replied 16 years, 2 months ago 7 Members · 9 Replies -
9 Replies
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Mike Velte
February 15, 2010 at 7:16 pmProbably half the world is editing with CS4 on a 32 bit system, me included and with less issues than any other version. My system is minimalistic.
It is possible your issues are not with the software. Suggest giving us some info and we might be able to help.1. Do you have the latest update (4.2)?
2. Describe your computer, drive arrangement, video and sound card.
3. What is the source of your video?
4. And of course your problems -
Aaron Cadieux
February 16, 2010 at 3:48 amMike,
Here’s what I’m running.
Adobe Prod Suite Premium CS4 – All updates installed.
Windows XP Pro service pack 3
Mobo – Intel DX48BT2
CPU – Intel Core2 Quad 3.0Ghz
4GB of DDR3 RAM
Video Card – Nvidia Quadra FX1700
On-board soundAny project in Premiere (HD or SD) that gets marginally large crashes ALL THE TIME. Any by all the time I mean at least 15 – 20 times in an 8 hour work day. Crashes usually occur when in Titler, when copying and pasting multiple clips, or when saving. To lessen the amount of crashes, I have to minimize and maximize the Premiere window prior to each save.
AME runs unbearably slow. I run an identical machine at home, but with CS3, and files export significantly faster. AME also crashes a lot, especially when batch processing. AME is also the computer world’s biggest resource hog.
Also, dynamic link with AE also causes a lot of problems including crashing. The files also become unlinked every time I re-open the project in Premiere. I have given up on dynamic link and just export and import the old fashioned way.
Any advice you can give me is greatly appreciated.
Thanks,
Aaron Cadieux
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Tim Kolb
February 16, 2010 at 8:31 amIn Media Encoder, make sure you’ve turned off the option to include xml metadata in the fly-out menu on the right side of the initial export settings dialog.
titler…I don’t know what to tell you here, Any project I have that I create any number of titles via ‘save as’ goes south (I had this on CS3 as well). Adobe has neglected the best standard equipment NLE titler on the market to the point where I now have to use Photoshop to make titles. (and I’m probably one of the biggest Adobe Title designer advocates out there…).
I think embedding the title documents inside the project file has never really worked as well as simply saving the title documents out like any other asset.
TimK,
Director, Consultant
Kolb Productions, -
Rob Lagerstrom
February 16, 2010 at 3:16 pmI don’t use “save as” when creating new titles from existing ones. I use “make new title from current” if all I am changing is the text and not adding any new graphic elements.
I don’t have any crashes and by “going south” do you mean they aren’t saved?
Just a thought.
Rob
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Tim Kolb
February 16, 2010 at 4:00 pm[Rob Lagerstrom] “I use “make new title from current” if all I am changing is the text and not adding any new graphic elements.”
My bad…that’s what I was actually referring to…and by ‘going south’ I mean that when i get 40 or 50 titles which are 80 percent ‘new from current’ I’ve experienced project instability…and I’m not alone in that respect.
TimK,
Director, Consultant
Kolb Productions, -
Aaron Cadieux
February 16, 2010 at 5:40 pmAnyone had any problems with AVG Antivirus conflicting w/ CS4?
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Alan Lloyd
February 17, 2010 at 12:22 amAdobe is in the business of selling new software, not downgrading to their legacy stuff.
And one person is not a large enough market segment for them to even consider making an exception to that practice.
Shorter: Not going to happen.
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Brian Louis
February 17, 2010 at 11:38 amI’ve had problems with AVG with other programs, I don’t know about CS4 as I don’t have anti-virus active on any editing computer and don’t connect to the net with them, if possible any updates come through a computer configured for the net
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Richard Crook
February 21, 2010 at 5:06 pmI upgraded from CS3 to CS4 and the troubles far outway the benefits of this upgrade…at least for me. I didn’t have nearly the amount of crashes or troubles that Aaron has…but I’m going by the 3-strike rule. Strike #1: Inability to save your export setting’s bitrate for a saved Quicktime/H264 setting. It will always default to the max bitrate. Strike #2: Media Encoder is horrendously slow regardless of XMP data compared to CS3. Strike #3: Media Encoder stalls half the time when about 75% of the way through the encode. Don’t know why, don’t really care.
Once I downgraded to CS3 every single problem went away. My only issue is that I can no longer remove effects from all clips like you can in CS4…but like I said…the problems with Cs4 far outweigh the benefits!
My recommendation to people is to not upgrade to CS4 unless you upgrade your system to 64bit Windows 7. And then you might as well wait for Cs5.
I’m jealous of those who can use CS4 with little or no problems. Truly I am. But I just don’t have the time to sift through hours of troubleshooting for a few improvements that I hardly use anyway.
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