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  • dead pixels on my 7D

    Posted by Bob Pierce on November 11, 2011 at 2:03 am

    Just 3 months after the warranty exprired, my 7d developed a big bright white dead pixel right smack in the center of the frame. It’s visible at every iso setting. I’ve tried manual sensor cleaning (many times) to no avail. Does anyone here have advice or experience with this?
    Thanks!
    Bob

    Director of Photography • Editor
    http://www.lightstreamassociates.com

    Isaac Shrem replied 12 years, 8 months ago 4 Members · 5 Replies
  • 5 Replies
  • Pete Burger

    November 11, 2011 at 7:57 am

    Had that same problem with my T2i.
    You could try mapping the pixel out: Switch off the camera, remove the lens, put the body cap on and switch the camera on.
    In the menu chose “sensor cleaning” –> “clean manually”. After a few seconds switch the camera off. Now the dead pixel should be gone.
    Should be working with any Canon DSLR.

    ——————————————
    “Tragedy is a close-up; comedy, a long shot.” – Buster Keaton

  • Bob Pierce

    November 11, 2011 at 2:17 pm

    HI Peter,
    Thanks for responding. Yes, I tried that but apparently I’m one of the unlucky ones. Hot pixel remains. I was wondering if anyone here had this experience and had their camera serviced?
    Bob

    Director of Photography • Editor
    http://www.lightstreamassociates.com

  • Michael Sacci

    November 12, 2011 at 6:49 pm

    Not an answer to your question but if you have footage you need to fix, take a look at this plug-in
    https://www.digital-heaven.co.uk/dh_reincarnation

    they have a free trial so you have test it out.

    I would call Canon and get an estimate on replacing the sensor, not much else you can do. Check to see if there are any authorized repair centers in your area.

  • Bob Pierce

    November 16, 2011 at 2:21 pm

    Hey Guys,
    Thank you for your good ideas. I ended up sending the camera to Canon’s repair facility in NJ. They told me they sometimes give customers a month or 2 grace period on the warranty, but mine was too far past the date.

    If your camera is getting close to the 1 year period, I’d recommend everyone put a lens cap on it and shoot a long time exposure and look closely for any bright spots. Much better to discover this before it costs you money.
    Bob

    Director of Photography • Editor
    http://www.lightstreamassociates.com

  • Isaac Shrem

    August 14, 2013 at 11:33 pm

    Hey Bob.

    Can you let me know how much it coast you to replace the sensor? Or fix this problem?
    Thanks!

    Isaac

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