Dead Pixels on Cinema Display

[Jeremy Garchow]

Did you try unplugging again to see if it reverses itself?

Jeremy

[Rennie Klymyk]

If there is still a warranty on it I’d get the paperwork ready. Apple’s warranty is a sliding scale based on the age of the monitor. I made the mistake of living with 11 (mainly red) dead pixels until my warranty was almost up and then reporting it. I kept getting old repaired ones as replacements that were all defective and after being without the monitor for about a month I settled for the 3rd one they gave me which had 11 dead pixels however they were mostly blue.

If you still have apple care the sooner you report it the better.

“everything is broken” ……1st. coined by Esther Philips I believe.

[Max Frank]

Out of interest, how old is your Display?

I’m asking because I’m thinking of getting a 30″ and reports like this make me nervous.

To the COW, is this a common problem with ACD’s?

Wayne

[Steve Eisen]

Wait till after Macworld to purchase a display.

Pat’s display is two years old.

Steve Eisen
Eisen Video Productions
Director-At-Large
Chicago Final Cut Pro Users Group

[Pat Defilippo]

Hi all!

Thanks for all of your help! I still have the dead pixels, but I appreciate your quick responses!

Jeremy – yes, I did try un-plugging and re-plugging both connectors that come out of the white box. I tried them again today and I still have the dead pixels.

Rennie – Steve is right, I did buy the 30″ Cinema Display two years ago and my warranty would only have been for a year. A client of mine had a second Cinema Display monitor (the 23″) that was down, so I gave him my Cinema Display power box about six months ago until he got his fixed. Ever since I got it back, though, I’ve had the black pixels. I guess it doesn’t pay to help a colleague out!

Wayne – even with the black pixels, I’d still buy another Cinema Display! The picture is awesome, although I haven’t worked much with any other similar monitors other than Apple. I would suggest you at least use an Apple Mighty Mouse, though, because the screen is so big that you have to move the mouse all over the place sometimes. With the Mighty Mouse (I actually like the wired better than the wireless because it never loses connection), you get the mini-trackball which lets you scroll left/right/up/down. This minimizes to a great extent how much mouse movement you have to do and is definitely worth the $60 price tag.

Well, if anyone hears of any way I might be able to address this problem down the road, please do let me/all of us know. For now, it’s not killing me as it’s over where I put my video and audio scopes (in the upper right) anyway. If I get many other dead pixels, though, I’ll probably have to bring it to the Apple Store and bite the bullet.

Thanks again!
-Pat

G5 Quad 2.5 Desktop with 4GB Ram, 500GB HD & Fiber Card ~
30″ Cinema Display & 17″ Sony SVGA ~
Swift Data 200 Internal 1.6TB SATA II RAID 0 ~
AJA Io LA ~
Final Cut Studio 2 ~
Sony UVW-1800 Beta-SP ~
Sony DSR-40 DVCam ~
2.33ghz MacBook Pro 17″ (with FCS2) ~~~

P D Post Productions, Inc. ~
TV~DVD~VHS~CD~WEB
for Corporate Communications, Commercials, Infomercials, Television Programs and Family Occasions since 1983 ~
E-mail PD@PDPost.com ~
Website http://www.PDPost.com ~
Business/Cell Phone (847) 275-5671

[Pat Defilippo]

Hi all!

Thanks for all of your help! I still have the dead pixels, but I appreciate your quick responses!

Jeremy – yes, I did try un-plugging and re-plugging both connectors that come out of the white box. I tried them again today and I still have the dead pixels.

Rennie – Steve is right, I did buy the 30″ Cinema Display two years ago and my warranty would only have been for a year. A client of mine had a second Cinema Display monitor (the 23″) that was down, so I gave him my Cinema Display power box about six months ago until he got his fixed. Ever since I got it back, though, I’ve had the black pixels. I guess it doesn’t pay to help a colleague out!

Wayne – even with the black pixels, I’d still buy another Cinema Display! The picture is awesome, although I haven’t worked much with any other similar monitors other than Apple. I would suggest you at least use an Apple Mighty Mouse, though, because the screen is so big that you have to move the mouse all over the place sometimes. With the Mighty Mouse (I actually like the wired better than the wireless because it never loses connection), you get the mini-trackball which lets you scroll left/right/up/down. This minimizes to a great extent how much mouse movement you have to do and is definitely worth the $60 price tag.

Well, if anyone hears of any way I might be able to address this problem down the road, please do let me/all of us know. For now, it’s not killing me as it’s over where I put my video and audio scopes (in the upper right) anyway. If I get many other dead pixels, though, I’ll probably have to bring it to the Apple Store and bite the bullet.

Thanks again!
-Pat

G5 Quad 2.5 Desktop with 4GB Ram, 500GB HD & Fiber Card ~
30″ Cinema Display & 17″ Sony SVGA ~
Swift Data 200 Internal 1.6TB SATA II RAID 0 ~
AJA Io LA ~
Final Cut Studio 2 ~
Sony UVW-1800 Beta-SP ~
Sony DSR-40 DVCam ~
2.33ghz MacBook Pro 17″ (with FCS2) ~~~

P D Post Productions, Inc. ~
TV~DVD~VHS~CD~WEB
for Corporate Communications, Commercials, Infomercials, Television Programs and Family Occasions since 1983 ~
E-mail PD@PDPost.com ~
Website http://www.PDPost.com ~
Business/Cell Phone (847) 275-5671