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Activity Forums Adobe Premiere Pro CUDA not showing up after fresh install

  • CUDA not showing up after fresh install

    Posted by Todd Vanslyck on January 13, 2017 at 7:55 pm

    I had a boot drive issue, so 1 new hard drive and fresh install later, I’m back up and running.
    I noticed that CUDA is greyed out (it had been accessible before). So I made sure drivers were updated and accurate. I have NVIDIA Quadro 2000 and a Tesla C2075 cards.
    I’ve restarted, tried creating a new project, but it doesn’t seem to work. I was running CC2017 before, so it’s the same software.

    Any clues?

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CC
    After Effects CC
    Cinema 4d r14

    Todd Vanslyck replied 9 years, 7 months ago 4 Members · 5 Replies
  • 5 Replies
  • Chris Wright

    January 13, 2017 at 8:27 pm

    did you set nvidia control panel to premiere.exe always use? what does gpusniffer say?
    go into the bios setup. From there, disable the “iGPU” feature
    installed geforce experience?
    deleted preferences and restart?

  • Todd Vanslyck

    January 13, 2017 at 8:54 pm

    Looking at the NVIDIA control panel, there are no options for Premiere. My Tesla isn’t even registering. Not sure why, but that’s the culprit probably. I’ve installed the driver

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CC
    After Effects CC
    Cinema 4d r14

  • Jeff Pulera

    January 13, 2017 at 9:21 pm

    CC 2017 dropped support for some older GPUs. Currently supported card listing shows Quadro M2000 and K2000, but not Quadro 2000, possible it was dropped.

    Jeff Pulera
    Safe Harbor Computers

  • Peter Garaway

    January 13, 2017 at 10:24 pm

    Hi Todd,

    The Quadro 2000 should still work even though it’s not on our supported list. I’d try –

    1. Uninstall all Nvidia software from machine > Download the last Nvidia driver and select ‘QNF’ from the download type pulldown menu. https://www.nvidia.com/Download/index.aspx?lang=en-us

    Let us know if you’re able to resolve the issue.

    Best,

    Peter

    Peter Garaway
    Adobe
    Premiere Pro

  • Todd Vanslyck

    January 19, 2017 at 1:52 pm

    Yes, this worked! Thanks so much Peter.

    Dell T76000 Dual 8-core 2.4 GHz
    NVIDIA Quadro 2000
    NVIDIA Tesla c2075
    Adobe Premiere Pro CC
    After Effects CC
    Cinema 4d r14

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