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CS6 Media Pending / Loading / Indexing Problems
Gentlemen,
Any help you can offer on this would be terrific.
The problem is…..I have begun editing a feature in CS5, we set up a different project for each scene, 48 in total. Then upgraded to CS6.
When I open the projects in CS6, some of them work fine. However, most of them don’t, and they have the same problems, which are;
1. All the media doesn’t load. The status bar in the bottom left tells me there is xx “Remaining”
2. The files don’t index. Above the project window the message “Items to Index XX” appears.
3. Any titles created in a CS5 project wont play in the timeline on CS6 and when I double click to edit the title, the title editor opens but then the programme crashes
However, when I save one of these incomplete projects in CS6 and then open it in CS5, there are no problems. My scratch disks for 5 and 6 are the same.
I’ve searched and searched and this appears to be a common fault, but I can’t find a solution that works for me. I’ve tried the following;
1. Uninstalling and re installing Premiere
2. Updating to 6.0.3
3. Cleaning media Cache
4. Replacing the missing files and then reloading
5. Temporarily removing all the preview files
6. Leaving a project open for 16 hours to see if it slowly indexes
None of this works. If anyone has the answer I would be very gratefull, I don’t really want to restart 48 projects and I don’t really want to go back to CS5, as CS6 is much better for the Matrox system.
I’m using MXF footage, from P2, 720p. I have noticed that this problem doesn’t occur with projects that use other footage types.
My system is…..
Windows 7 Pro 64bit
8gb Ram
Many Thanks in advance for any help you can offer.
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8 Replies
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F being an external or internal drive.
Internal drives are prevered.How does the project load without de matrox?
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Adobe Certified Expert Premiere Pro CS6
Adobe Community Professional -
Hi Ann,
Thanks for your reply.
F is in an internal drive. The footage is all in the same place it has been all along. Haven’t changed any folder or file names etc.
I get the exact same problem if I uninstall and remove the matrox box.
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Try using the Project Manager and create a new Project with assets copied over. Then open the new project with CS6 and see if it will open.
Eric-ADK
Tech Manager -
Thanks Eric, I’ll give that a shot and let you know
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Hi Eric,
Tried that, slight difference.
So before, I had, on one specific project;
Items to index – 137
Remaining – 274Tried your method, and I had;
Items to index – 137
Remaining – 270.It’s doing something, but not sure what.
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Did you include the render and media cache files when you created the new project copying files with Project Manager?
Eric-ADK
Tech Manager -
OK, tried that, and the results were as follows;
Items to index – 137
Remaining – 479I checked the Media Cache and Preview folders though.
In the new, copied project, I had:
Media Cache Folder: 485 PEK files
Preview Folder: EmptyIn the original project the Preview Folder was also empty (This is located on the F drive, a drive solely for media.
The Media Cache folder is located on the C drive. There are two folders;
Media Cache – Contains 6410 MCDB files
Media Cache Files – Contains 15500 files made up of CFA, IMS, MPGINDEX, PEK, QTINDEX and 1 XDCAMHDASSOC file.However, these folders are not subdivided by project, just one big folder.
I also checked the preview folders for some of the project that had copied over successfully, and most of them are empty. One or two have a few PEK files in.
I’m lost when it comes to all this stuff? Does this make any sense?
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I would need to remote in then since this is across so many projects. Feel free to email me directly support@adkvideoediting.com
Eric-ADK
Tech Manager
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