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CS6 – Matrox mini dropping frames
I’ve been having a devil of a problem with my Matrox mini ever since upgrading from CS5 to CS6 a couple of weeks ago. Nothing seems to work – I’ve upgraded my motherboard and processor, tried a half-dozen different drivers for my graphics card, bought a new mini because I kept losing communication with the original mini, and still I get dropped frames in Premiere and I can’t get full 29.97 RAM preview in After Effects. Even Matrox tech support hasn’t had any solutions. So I’m wondering if anyone here has had a similar issue. I’m thinking of either retreating and going back to CS5 or looking for another monitoring solution that’ll work with CS6.
My computer specs:
Windows 7 Professional, SP1
i7-4930k 3.4 GHz
32 GB RAM
Motherboard: ASUS P9X79LE
GPU: Nvidia GTX 770Steve Pender
Family Legacy Video, Inc.
https://www.familylegacyvideo.com -
5 Replies
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Steve,
What is the video storage setup? Using Media Browser to import media from original file folders?
Thanks
Jeff Pulera
Safe Harbor Computers -
Yes, always use Media Browser. I have three drives: an SSD for the system, a 1 TB hard drive for projects and assets and a 1 TB hard drive for scratch files. I’m wondering if RAM could be an issue. I do have 32 GB, but perhaps I need more? Today, after playing for 20-30 seconds, the timeline would stop dropping frames and play okay, although I’d get occasional audio drop out for a couple of seconds shortly after starting to play a clip in the timeline. CS5 was so solid for me, I’m kicking myself for upgrading. Tempted to go back. Thanks!
Steve Pender
Family Legacy Video, Inc.
https://www.familylegacyvideo.com -
Hi Steve,
There has to be a simple answer that we’re overlooking. Not RAM. My old Core i7-2600 ran fine on 8GB for a while and I later upgraded to 32GB, but never any playback issues to this day, so 32GB is definitely not an issue.
On the video and scratch drives, do you have Indexing enabled? If so, turn that off (right-click drive, go to Properties > General, uncheck Indexing box at bottom).
Jeff Pulera
Safe Harbor Computers -
Hi, Jeff.
I’m all for simplicity! I disabled indexing years ago, so that’s not a factor, thanks. Any other ideas gratefully accepted. Cheers, SteveSteve Pender
Family Legacy Video, Inc.
https://www.familylegacyvideo.com -
Just wanted to follow up to let you know that I wound up doing a reinstall of my OS and I purchased a new Matrox mini, as I was having communication problems with my original mini. All now works fine.
Steve Pender
Family Legacy Video, Inc.
https://www.familylegacyvideo.com
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