CS5.5 and Matrox MXO2 Mini

[Tom Daigon]

Shane Im having the same issues with PP 5.5 and the Kona 3. AE display just fine. So I did a little research on the Adobe site here…
https://forums.adobe.com/thread/869716?tstart=0

Tom Daigon
Avid DS / FCP / After Effects Editor
http://www.hdshotsandcuts.com

[Jon Grimson]

Exact same problem for me Shane. I’m testing CS5.5 demo since I (like many) will need to bail on FCP. Can’t even see where to select external monitoring; nothing showing up in PP preferences that I can find.

Running MBP 2.8Ghz Intel Core 2 Duo, 8G memory, OSX 10.6.7, demoing CS5.5

I’m trying CS 5.5 demo from FCP7 and can’t get a signal via MXO2 LE to drive my external monitor. Running 2.2.3.0043 firmware 31.1 on the LE.

CS5.5 is running and passing audio but I seem to have no ability to external monitor. Any help please?

[Cliff Stephenson]

Same here, I actually went out and picked up a new MXO2 mini max today to complement my move to Premiere Pro 5.5 and I’m actually worse off than I was yesterday with my Blackmagic card. The Matrox works with Final Cut 7 just fine (so I know it works and is connected correctly), but doesn’t seem to want to take video from Premiere Pro. In fact, when I have Matrox Player selected in the Video Player preferences panel, I can’t even get a clip to play. Nothing appears in the source window or the timeline. The clip appear to be in there, but pressing play does nothing and won’t even open the clip to view in the windows.

That’s the one thing I’ve found I really hate about Premiere Pro is that there’s no clear cut way to do something as simple as set the output for display.

HELP!!!!

[Tom Daigon]

Adobe needed to make new drivers (released today). I bet the same applys to Matrox.

Tom Daigon
Avid DS / FCP / After Effects Editor
http://www.hdshotsandcuts.com

[Tom Daigon]

Premiere 5.5 and the new Kona 3 drivers work just fine. Get in touch with Matrox to ask for new drivers.Its pretty normal for updated software to need new drivers.

Tom Daigon
Avid DS / FCP / After Effects Editor
http://www.hdshotsandcuts.com

[Jon Grimson]

I have the latest Matrox drivers. No way to activate external monitoring in PP that I can see. So I’m stuck not being able to eval CS5.5 until I can run my external monitor via the MX02LE.

[Tom Daigon]

Ya think maybe contacting the company ( Matrox) might be a good next step?

Tom Daigon
Avid DS / FCP / After Effects Editor
http://www.hdshotsandcuts.com

[Jon Grimson]

Have been doing it on their forum since yesterday, that’s their customer service interface.

https://forum.matrox.com/mxo/viewtopic.php?p=22915#22915

[Jon Grimson]

Hi jongrimson,

There are no Matrox boxes in PP preferences. You simply need to work in a Matrox sequence in order to enable video output through the MXO2.

The only Matrox option in the PP preferences is for using the Matrox player in order to output the preview window through the MXO2. Preferences->Player Settings>Matrox player

Also, double check that the video output settings in the Matrox appplication are suitable for your output monitor.

Some problems can arise if you’ve had previous version of Adobe installed. Is this the case with your system? If so, please follow the following procedure:

Procedure for cleaning up all versions of Adobe Creative Suite (CS5/CS4/CS3) and re-installing only CS5 on MAC’s:

1. Uninstall Matrox driver (run the uninstaller located in Applications -> Matrox MXO2 Utilities -> Matrox MAX Software Uninstaller)
2. Uninstall all versions of Adobe Creative Suite (CS5/CS4/CS3)
3. Download the Adobe cleanup tool here: https://www.adobe.com/support/contact/cscleanertool.html (mac version at the bottom of the page)
4. Run the adobe cleaner tool multiple times (at least 3 times). Do so for CS5 and CS4/CS3 (you will see both these options in the cleaner tool).
5. Restart MAC
6. Re-install adobe CS5.5 and update fully.
7. Re-download & re-install the appropriate Matrox driver (2.2.3)
_________________
Regards,
Joe
Matrox Video Technical Support
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jongrimson
(MXO2 LE with MAX)

Joined: 04 Jul 2005
Posts: 4

PostPosted: Tue Jun 28, 2011 5:52 pm Post subject: Reply with quote
OK, I’ve gone through all that and still no luck. Tried every combination I can think of in new sequence settings with Matrox presets, playback settings for Matrox matching sequence settings.

“Video Preview” has it’s own settings also, Quicktime or I Frame MPEG. Tried all those that make sense too.

Can’t get any combination to work. FCP7 lights up fine on same material. IT is P2 originated DVCPRO HD 60 23.98 as QuickTimes from my FCP capture folder. The video will preview on my computer monitor but I get nothing via MATROX 02LE with Max to my external monitor.

What else??

This from the Matrox forum. As I indicate I’ve tried everything and still no external monitoring. Has ANYBODY had success with PP in CS5.5 and Matrox yet????? I’m stumped, and AJA has their updates working with their hardware.

[Mike Cohen]

Based upon limited experience with MXO2 mini with CS4 on a PC – you get good external monitoring of native Matrox codecs (ie, captured with the MXO) but if you try to play non-native video out on a Matrox sequence you get problems (I got system crashes galore trying this) – basically the MXO is a capture/playback device, not a real time transcoding card like the Kona. So if you have P2 or XDCAM, I think you would need to capture as a Matrox codec or use another solution, or use Cineform.

The situation may have changed since I last used it however, and I suspect a lot of the users are on the Mac.

Just my two cents.

Mike Cohen