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Activity Forums Adobe After Effects CS5 Quicktime >2GB file problem

  • CS5 Quicktime >2GB file problem

    Posted by Danny Jenkins on July 9, 2010 at 12:42 am

    Hi guys, I’ve moved over to AE CS5 and it seems any renders above 2GB are giving me problems.

    When trying to open in Quicktime Player I get:

    The document “example.mov” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to install additional software to open this type of file.

    I can’t import the render back into any program including After Effects, Avid or Sorenson Squeeze, all giving me errors of the same or similar description.

    I have also recently upgraded to Avid Media Composer 5, is anyone aware of this causing problems?

    I just went to update Quicktime from the Apple website and it would’nt upgrade to Quicktime 7.6.6 as it found Quicktime X already installed.
    There are no updates to Quicktime when I run software update.

    In system profiler/frameworks Quicktime is listed as 7.6.3.

    It’s a Mac Pro 4,1 8 core OSX 10.6.2

    One other thing, I’m saving directly to an XSERVE, I will try and export to my desktop to see if this helps.

    Thanks for any help, usually when something like this happens it gives a bunch of people problems but I see no-one has run into this so far?

    Best regards,
    Danny

    Michael Duff replied 15 years, 9 months ago 4 Members · 5 Replies
  • 5 Replies
  • Danny Jenkins

    July 9, 2010 at 1:47 am

    I’ve narrowed it down to it being a problem rendering directly to our XSERVE, it exports fine to my desktop and I can then copy the file across to the server. Will update once I find a solution.

    So not an after effects problem as far as I can see.

  • Bryan Everett

    July 9, 2010 at 5:09 pm

    I don’t see how this can be anything other than a After Effects CS5 issue. I’m having the same issue with my renders crashing at 2.15GB. This problem was not apparent in CS4 and started immediately after a CS5 upgrade.

    It does seem to only happen when you render to a network drive, but the problem absolutely is not with the Xserve or network drive, but a fault somewhere in CS5.

  • Sebastien Pancrazi

    July 18, 2010 at 8:26 am

    Could it be because its FAT32 formated drive network?
    FAT 32 is limited to 2gb file

  • Michael Duff

    July 26, 2010 at 1:32 pm

    Hi!
    Did you find a solution to this??? My eyes are bleeding as I sit here at 6.30am after a night of rendering out 2.15GB pieces!
    Exactly the same deal, but we rendering to a NAS via ethernet.

    No problems with CS4.

    Drive is formated ext3.

    Please help ….

    Michael Duff –
    Bearcage Productions, Australia
    http://www.bearcage.com.au

  • Michael Duff

    July 26, 2010 at 1:49 pm

    FYI link below – anyone found a workaround to this besides rendering to the local drive?

    https://forums.adobe.com/thread/680432?tstart=0

    Michael Duff –
    Bearcage Productions, Australia
    http://www.bearcage.com.au

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