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CS5 Premiere gets stuck exporting to 96%
Hello all! I took a break from film work for a few months when I got a side job. I come back and render out an old project (which I had exported several times in the past) in an HD format. Every time the file gets to 96% and it just stops. It doesn’t appear to be frozen, but it just sits there. When I hit cancel I get a message, only then, that Premiere is not responding. I’ve left it at 96% for about 20 minutes and it doesn’t do anything – despite saying I have 8 seconds left.
I’ve tried many different formats (MPEG2, MPEG4, H.264). I ensured that I’m rendering in the correct framerate. I’ve restarted several times. No luck…
I notice in the folder that I’m exporting to, I see three files. 2 files are identical in their naming system seems to be a random string of numbers (I assume 1 is for video, the other for audio). The third file is the actual output name, I enter when exporting. None of these can actually be viewed.
I’d really appreciate any help you can give or even forward me to a place I might have more luck getting help.I’m running on Win7, CS5 Master Suite, 24gb of ram, NVidia Quadro 3800, 2 Intel Xeon E5506 2.13Ghz Quad-Core.
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6 Replies
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Just a quick diagnostic:
Is the file size perhaps stalling with the 4gig limits if a FAT32 drive? Make sure the export is going to an NTFS drive (PC) or extended drive (Mac).Have you tried to export the last bit on it’s own? If there is a particular file that’s causing the problem the media cache may need a clean. Do this in Prefs> media> “clean” button, close ppro. Relaunch ppro. Then let the conforming etc to finish before working with ppro. Export.
Let us know your results if it all works out.
– Jon Barrie
Jon Barrie
aJBprods
Jon’s YouTube Tutorial Page
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Cleaning the cache worked! Thanks so much for your help
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I am having the same exact problem – I have CS3 PP and it gets “stuck” rendering on the export at 99.96%. I tried cleaning the media cache but am still having the problem, and also deleted all temp files. I’m exporting as H.264, and as a side note, awhile back when I was using the V 2 pass, it was getting stuck, but when I switched to 1 pass, there was no problem rendering…until now. Any advice?
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Just to get this thing out I would suggest you Export the whole thing out to Quicktime with the Animation Codec to get a Clean High Quality Export (will eat up the HDD) then use that to export to H.264, just to get it out. It could be a corrupted file at the end of the edit… But just to get the sucka out make an uncompressed export.
I don’t do much VBR anymore.
How much RAM do you have in the system?
– JB
Jon Barrie
Adobe Video Solutions Consultant ANZ
Jon’s YouTube Tutorial Page
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Thanks for your advice Jon. I have 3.25GB of RAM – I was finally able to export it CBR, not really sure why it made a difference over VBR but it worked!
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Using Cs6 and got 4hr 30min Hd video on timeline. Trying to export as h264 1080p. Waited like 5hrs to end of process and got stuck at %100 like 2 hr already. I’m exporting the video to NTFS formatted external HDD. Still it says 1 sec remaining.
I can see the video cash files (65gigb.) but still there is no actual video.
I Can not dare to cancel and redo all things from start.I’d really appreciate any help.
I have 6Gb Ram and 2 gb Geforce 630m video card.
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