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Activity Forums Adobe Premiere Pro CS5 not playing well w Internet Security Installed

  • CS5 not playing well w Internet Security Installed

    Posted by Brent Dunn on September 29, 2010 at 6:20 pm

    My CS5 was working fine on my HP i7 laptop. I installed a virus protection / internet security suite.

    I’m guessing this is causing issues with CS5. It’s hanging up, sometimes won’t open, & when I try to export the timeline into Encore, no luck.

    Can anyone tell me how to disable the virus protection? It’s not giving me the option in the task bar. Is there any other issues that I need to clean up.

    Brent Dunn
    Owner / Director / Editor
    DunnRight Video.com
    Video Marketing Toolbox.net

    Sony EX-1, V1U
    Canon 5D Mark II
    Canon 7D
    Mac Pro Tower, Quad Core,
    with Final Cut Studio

    HP i7 Quad laptop
    Adobe CS-5 Production Suite

    Dave Johnson replied 15 years, 7 months ago 3 Members · 4 Replies
  • 4 Replies
  • Todd Kopriva

    September 29, 2010 at 8:01 pm

    I don’t know how to disable anything in your specific security application, but I can confirm that anti-virus software can interfere with many kinds of software, including Premiere Pro. Some security software scans each write to the hard disk, to make sure that there’s nothing dangerous being written or changed. This can _really_ slow down software that does a lot of writing to disk.

    My recommendation is to disable this sort of software but to make very, very sure that you don’t engage in any activities that might endanger your computer when it’s in this less-protected state. In other words, just use your editing computer for editing, and only visit safe websites (if any) from that computer.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Dave Johnson

    September 29, 2010 at 9:50 pm

    Just to reaffirm Todd’s always good advice, you might consider that, for the very reasons Todd described, it’s only in recent years that many video editors have even started using NLE workstations for anything other than video editing and directly related tasks (mograph, etc.) … for a larger portion of the time I’ve spent in the business, most NLEs weren’t even connected to the internet at all, nor otherwise treated as a “regular” computer.

  • Brent Dunn

    September 30, 2010 at 3:30 pm

    My main workstations are not connected. Except my Mac Pro. On a Mac, I never have to install security. 🙂 Gotta luv a Mac.

    But I had to go to the darkside and buy an HP Laptop. This is my mobile editing machine, but also my travel companion for connection while on the road. I’ll have to find a way to disable it while editing. I know there is a way, but I haven’t found it yet.

    Thanks for the input.

    Brent Dunn
    Owner / Director / Editor
    DunnRight Video.com
    Video Marketing Toolbox.net

    Sony EX-1, V1U
    Canon 5D Mark II
    Canon 7D
    Mac Pro Tower, Quad Core,
    with Final Cut Studio

    HP i7 Quad laptop
    Adobe CS-5 Production Suite

  • Dave Johnson

    October 1, 2010 at 4:23 pm

    Since you referred to “Internet Security”, I’ll assume you mean Symantec’s Norton Internet Security suite, which is what I use.

    You can disable any recent version of NIS and/or NAV, by right clicking they’re icons in the system tray. However, that approach means the various related processes are still running, but disabled … shouldn’t slow other software’s read/write speeds directly since they’re disabled from filtering reads/writes, but the running processes are still taking up system resources (processors & RAM).

    Personally, when in heavy editing/mograph/compositing mode on my Windows machine, I first unplug the network cable, then quit any processes that aren’t necessary for the tasks at hand, which include the various Norton processes, as well as the other system protection/maintenance software and anything else not needed. I don’t do that when working on simple stuff, but I prefer to have most of a system’s horsepower focused when it’s really needed.

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