• Adobe Premiere Pro

  CS4 Production Premium – Frozen Timeline

  Posted by Richard Cruz on November 22, 2010 at 12:38 am

  I’m a member of a student club at a college. We recently purchased a new 8-core Mac Pro tower with 8 GB of RAM. I installed the CS4 Production Premium Suite. I down loaded and installed the Premiere Pro Update 4.0.1
  When I did that, this happened:

  After importing video:

  1. the “HDV” option for capturing video disappeared. I was only offered
  “QuickTime”
  2. the “iSight” video camera (built into the monitor) came on and stayed
  on
  3. If I would go to do video capture in Premiere, I would see and
  record yourself; not the video preview from the VCR.
  4. The on-screen controls to the VCR would be grayed out – so I couldn’t
  use them

  After re-installing Premiere Pro those problems disappeared, Now there is
  a new problem…

  Now, If I capture video into Premiere and then put the video on the time
  line, I will:

  1. see the video and the audio wave forms on the time line – as usual
  2. be able to “Scrub the video” (slide the indicator side-to-side and see
  the progression of the video images) – as usual

  good so far, BUT

  When I click on “Play” the indicator stays frozen and the video doesn’t
  play.

  I was able to capture myself onto video by using the iMovie software and
  the on board iSight camera and was able to play it back with good audio
  quality. So it’s not a hardware problem – its a software problem (Between Premiere
  Pro and the Snow Leopard Operating System).

  I tried removing the CS4 suite by using its uninstaller in its own program folder, then using Adobe’s Cleaner tools for CS4 & CS5 and re-installing the Premiere Suite, renewing software permissions – but it didn’t fix the problem.

  I must admit that I wasn’t bright enough to “think ahead” and aquire any documentation that would give specific instructions on how to remove the update – should a problem arise later. That documentation is also missing from the downloaded installer package.

  If one uninstalls the CS4 Suite, does that also automatically remove its updates too? Do software updates ( in Snow Leopard) stay resident – even if you remove the core program? If they do, how does one locate all their files and remove them? Do I have to go to the extreme move of re-installing Snow Leopard O.S. to get rid of the problem?

  Richard Cruz replied 15 years, 6 months ago 1 Member · 0 Replies
• 0 Replies

Reply to this Discussion! Login or Sign Up