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Activity Forums Adobe Premiere Pro CS4 Premiere locked up after switching drives

  • CS4 Premiere locked up after switching drives

    Posted by Colby Parsons on April 20, 2009 at 1:21 pm

    I just switched my OS to a larger drive using Acronis True Image, and now Premiere Pro CS4 becomes unresponsive every time I open the program — that is, it looks like it opens okay, but I can’t move the window around, and none of the drop-down menus will work. Windows Task Manager seems to show that the program has fully loaded, but I can’t get it to work at all. I can’t even close or minimize it without using Task Manager.

    Other info about the problem:

    –My other CS4 programs work fine
    –I have entirely deleted the premiere pro file and reinstalled it, but it doesn’t change the situation
    –I’m running this on Vista Home, and my computer has an AMD Athalon X2 with 4GB ram (ACER Aspire AST180-UD400B)

    Jon Barrie replied 17 years, 4 months ago 3 Members · 3 Replies
  • 3 Replies
  • Eddie Lotter

    April 20, 2009 at 6:52 pm

    Are you possibly using Windows Blinds? I have seen people post problems with PPro and that product.

    Cheers
    Eddie

  • Colby Parsons

    April 21, 2009 at 9:52 pm

    Nope, I don’t have Window Blinds installed. I didn’t even change anything about my setup, just moved it to a new hard drive.

  • Jon Barrie

    April 21, 2009 at 11:15 pm

    Did you deactivate the Adobe software and then reinstall?
    If not, then moving your OS to another drvie with another hard coded disk code means the registry files might be corrupted as your new HDD is probably being seen like a new system. This may not be affecting other apps, but it doesn’t mean the registry for PPro isn’t corrupted.
    I’d try to reinstall PPro 1st. (takes ages I know) if that doesn’t fix your issue, then you’ll need to deactivate CS4, run the cs4 cleaner from adobe, reboot and then reinstall CS4.
    Messing with the OS or the drive its on is a risk to any apps that are activated based on your hardware config. that’s just how systems know a computer from another and prevent unpaid multiple activations.
    – Sorry, Jon 😉

    Jon Barrie
    aJBprods
    http://www.jonbarrie.net

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