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CS3 can’t open recently created psd file, error
Hi,
I am new here, and hope I am posting to the correct forum. If not please direct me appropriately.
About two weeks ago I spent a lot of time editing RAW photos of my artwork that I use for show applications. I saved the corrected file as a PSD file as my master image for each painting. Today I went to open the master.psd file for one of my paintings, but got the error message that “Could not complete your request because the file is not compatible with this version of Photoshop. The file size is a little over 8 MB, and I think there were layers in the file.
I tried to open the same file on my laptop (Vista, with CS3 installed) and got the same error message. I then tried to open the file in Illustrator 10, an old educational version — and got a message that there was not enough memory to place the file. (I selected the option to flatten the image when opening)
I am using the educational version of CS3 on Windows XP. I am not on a network, and I do not use Norton Anti Virus. I have searched the net for ideas to solve my problem and networks and Norton have been the primary culprit for this error, which is not relevant for my situation. I have 9 gig free on the drive partition that the file is saved on, and I have 19 gig free on the C drive. I am hoping to find some help here or at least to understand if these files are salvageable or if I have to redo all the many days of work . . . very tedious editing!
Any suggestions of things to try or places to seek help would be greatly appreciated. Thanks.